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Exploring antecedents and outcomes of salesperson change agility : a social exchange theory perspective
Kalra, Ashish; Lee, Na Young; Dugan, Riley - In: Journal of marketing theory and practice : JMTP 32 (2024) 3, pp. 290-310
Persistent link: https://www.econbiz.de/10014574493
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How social media and flexible work arrangements harden salespeople to abusive supervision
Dugan, Riley; Edelblum, Andrew; Kalra, Ashish; Lee, Na Young - In: Industrial marketing management : the international … 121 (2024), pp. 146-159
Persistent link: https://www.econbiz.de/10015121031
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Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young; Noble, Stephanie M.; Biswas, Dipayan - In: Journal of the Academy of Marketing Science 46 (2018) 2, pp. 317-337
Persistent link: https://www.econbiz.de/10011844815
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Co-producing with consumers : how varying levels of control and co-production impact affect
Stevens, Jennifer; Esmark, Carol L.; Noble, Stephanie M.; … - In: Marketing letters : a journal of research in marketing 28 (2017) 2, pp. 171-187
Persistent link: https://www.econbiz.de/10011675145
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Feeling anxious : the dark side of checkout charity solicitations
Hepworth, Adam; Lee, Na Young; Zablah, Alex R. - In: Journal of business research : JBR 136 (2021), pp. 330-342
Persistent link: https://www.econbiz.de/10012663208
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So distant, yet useful : the impact of distal stories on customers' service expectations
Lee, Na Young; Noble, Stephanie M.; Zablah, Alex R. - In: Journal of business research : JBR 113 (2020), pp. 230-242
Persistent link: https://www.econbiz.de/10012230473
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A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young; Zablah, Alex R.; Noble, Stephanie M. - In: Journal of retailing 99 (2023) 3, pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
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Brand assets and pay fairness as two routes to enhancing social capital in sales organizations
Rouziou, Maria; Dugan, Riley; Rouziès, Dominique; … - In: The journal of personal selling & sales management : JPSSM 38 (2018) 2, pp. 191-204
Persistent link: https://www.econbiz.de/10011917833
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Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley; Hochstein, Bryan; Rouziou, Maria; … - In: Journal of personal selling & sales management : JPSSM 39 (2019) 1, pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
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People, process, and performance : setting an agenda for sales enablement research
Rangarajan, Deva; Dugan, Riley; Rouziou, Maria; Kunkle, Mike - In: Journal of personal selling & sales management : JPSSM 40 (2020) 3, pp. 213-220
Persistent link: https://www.econbiz.de/10012313081