//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Consumer behaviour"
~subject:"customer relationship management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer engagement through pe...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
customer relationship management
Beziehungsmarketing
60
Relationship marketing
60
Customer satisfaction
49
Kundenzufriedenheit
49
Konsumentenverhalten
41
E-commerce
34
Electronic Commerce
34
Online retailing
27
Online-Handel
27
Dienstleistungsqualität
24
Service quality
24
Personalisierung
19
Personalization
19
Social Web
18
Social web
18
India
16
Indien
16
Data Mining
15
Data mining
15
Internet marketing
14
Online-Marketing
14
customer satisfaction
14
e-commerce
12
CRM
11
Website
9
service quality
8
Confidence
7
Einzelhandel
7
Electronic Banking
7
Electronic banking
7
Quality management
7
Qualitätsmanagement
7
Retail trade
7
Vertrauen
7
Viral marketing
7
Virales Marketing
7
data mining
7
information quality
7
more ...
less ...
Online availability
All
Undetermined
24
Type of publication
All
Article
50
Type of publication (narrower categories)
All
Article in journal
50
Aufsatz in Zeitschrift
50
Language
All
English
50
Author
All
Smith, Alan D.
4
Aggarwal, Himanshu
2
Abdolvand, Neda
1
Abdul Hafaz Ngah
1
Abdul Talib, Yurita Yakimin
1
Aboalganam, Khalid M.
1
Afolayan, Abimbola H.
1
Afsar, Amir
1
Agrawal, Amit Kumar
1
Agrawal, Arjun
1
Ahmed, Menahil
1
Al-Dwairi, Radwan Moh'd
1
Al-Rdaydeh, Mahmoud
1
Al-Shawabkeh, Abdallah
1
Alharbi, Hadeel
1
Alipour, Sima
1
Alkhawaldeh, Abdelbaset M.
1
Aminafshar, Zahra
1
Arif, Imtiaz
1
Arminen, Heli
1
Asgharinajib, Maryam
1
Aslam, Wajeeha
1
Awad, Hussain A. H.
1
Babaei, Mohammad Esmaeil
1
Baharum Baharudin
1
Bartholomew, Darrel E.
1
Bayat, Ruhollah
1
Beaves, Robert
1
Bhoyar, Pravin Kumar
1
Bimonte, Sandro
1
Binh Giang Nguyen
1
Budiardjo, Eko K.
1
Bunker, Matthew P.
1
Chawan, Vinaysingh
1
Dashti, Mehdi
1
Deepika
1
Divekar, Rajiv
1
Dolatabadi, Hossein Rezaei
1
Famiwole, Catherine A.
1
Farhat, Kashif
1
more ...
less ...
Published in...
All
International journal of business information systems : IJBIS
Journal of retailing and consumer services
579
Journal of business research : JBR
401
International journal of hospitality management
264
The journal of services marketing
157
Journal of hospitality marketing & management
121
International journal of contemporary hospitality management
114
Journal of travel and tourism marketing
114
Cogent business & management
110
Psychology & marketing
105
The journal of product & brand management
100
Asia Pacific journal of marketing and logistics
92
Journal of the Academy of Marketing Science
85
The service industries journal
85
Tourism management : research, policies, practice
81
The journal of brand management : an international journal
80
Journal of retailing
79
Journal of strategic marketing
73
Services marketing quarterly
73
European journal of marketing : EJM
72
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
69
Journal of service management
67
Journal of service research : JSR
62
Marketing intelligence & planning
62
International journal of retail & distribution management
61
Journal of marketing
61
International journal of retail and distribution management
60
The international review of retail, distribution and consumer research
60
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
58
Industrial marketing management : the international journal for industrial and high-tech firms
57
Service business
57
International journal of electronic customer relationship management : IJECRM
55
International journal of electronic marketing and retailing : IJEMR
55
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
54
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
54
Journal of internet commerce
52
The international journal of bank marketing : IJBM
51
International journal of internet marketing and advertising : IJIMA
49
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
48
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
48
more ...
less ...
Source
All
ECONIS (ZBW)
50
Showing
1
-
10
of
50
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Evaluation of user satisfaction with OLAP recommender systems : an application to RecoOLAP on a agricultural energetic consumption datawarehouse
Bimonte, Sandro
;
Negre, Elsa
- In:
International journal of business information systems : …
21
(
2016
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10011520257
Saved in:
2
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
3
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
4
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
5
Customer relationship management's linking to export performance : the mediating role of relational capital, in Iran
Aminafshar, Zahra
;
Bayat, Ruhollah
;
Hooshangi, Mohsen
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
Saved in:
6
An empirical examination of customer experience co-creation model in banking self service technologies
Agrawal, Amit Kumar
;
Nagendra, Asha
;
Divekar, Rajiv
; …
- In:
International journal of business information systems : …
29
(
2018
)
2
,
pp. 268-280
Persistent link: https://www.econbiz.de/10011980273
Saved in:
7
Listening to the consumer's voice in website analytics
Bunker, Matthew P.
;
Rawwas, Mohammed Y. A.
; …
- In:
International journal of business information systems : …
23
(
2016
)
1
,
pp. 116-130
Persistent link: https://www.econbiz.de/10011637499
Saved in:
8
Factors propelling the adoption of internet banking : the role of e-customer service, website design, brand image and customer satisfaction
Rahi, Samar
;
Mazuri Abd Ghani
;
Abdul Hafaz Ngah
- In:
International journal of business information systems : …
33
(
2020
)
4
,
pp. 549-569
Persistent link: https://www.econbiz.de/10012199507
Saved in:
9
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
10
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->