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CRM in data-rich multichannel retailing environments : a review and future research directions
Verhoef, Peter C.; Venkatesan, Rajkumar; McAlister, Leigh; … - In: Journal of interactive marketing : a quarterly … 24 (2010) 2, pp. 121-137
Persistent link: https://www.econbiz.de/10003987337
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Of "likes" and "pins" : the effects of consumers' attachment to social media
VanMeter, Rebecca A.; Grisaffe, Douglas B.; Chonko, … - In: Journal of interactive marketing : a quarterly … 32 (2015), pp. 70-88
Persistent link: https://www.econbiz.de/10011422800
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Special issue on big data technology-briven CRM & artificial intelligence
Krafft, Manfred (ed.); Sajtos, Laszlo (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012299818
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Don't just "like" me, promote me : how attachment and attitude influence brand related behaviors on social medi
VanMeter, Rebecca A.; Syrdal, Holly A.; Powell Mantel, Susan - In: Journal of interactive marketing : a quarterly … 43 (2018), pp. 83-97
Persistent link: https://www.econbiz.de/10011920069
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Permission marketing and privacy concerns : why do customers (not) grant permissions?
Krafft, Manfred; Arden, Christine M.; Verhoef, Peter C. - In: Journal of interactive marketing : a quarterly … 39 (2017), pp. 39-54
Persistent link: https://www.econbiz.de/10011743757