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Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
5
Relationship marketing
5
Brand management
3
Customer satisfaction
3
Distribution channel
3
Kundenzufriedenheit
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Markenführung
3
Vertriebsweg
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Dienstleistungsqualität
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Verhoef, Peter C.
20
Sloot, Laurens M.
7
Konuş, Umut
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Parasuraman, A.
3
Roggeveen, Anne
3
Tsiros, Michael
3
Donkers, Bas
2
Franses, Philip Hans
2
Langerak, Fred
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Liu, Huan
2
Schlesinger, Leonard A.
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Sesé, F. Javier
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Cambra-Fierro, Jesus
1
Doorn, Jenny van
1
Emrich, Oliver
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Everdingen, Yvonne Maria van
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Herhausen, Dennis
1
Hoekstra, Janny C.
1
Hong, Zhao
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Hunneman, Auke
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Inman, J. Jeffrey
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Kannan, P. K.
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Kleinlercher, Kristina
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Lobschat, Lara
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Melero, Iguacel
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Nierop, Johannes Erjen Maurice van
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Rudolph, Thomas
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van Everdingen, Yvonne M.
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Journal of retailing
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
29
ERIM Report Series Research in Management
20
ERIM report series research in management
18
Journal of marketing
12
MSI reports : working paper series
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of service research : JSR
8
Journal of the Academy of Marketing Science
8
Journal of business research : JBR
7
Journal of strategic marketing
6
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
6
European journal of marketing : EJM
5
Journal of marketing channels : ... distribution systems, strategy, and management
5
Journal of retailing and consumer services
5
Marketing letters : a journal of research in marketing
5
The journal of business & industrial marketing
5
Cuadernos de economía y dirección de la empresa : CEDE
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of business ethics : JOBE
4
Journal of marketing management : MM
4
Marketing Letters
4
Cuadernos aragoneses de economía
3
ERIM Report Series Reference
3
European Journal of Marketing
3
Foundations and trends in marketing : FTMKT
3
Información comercial española : ICE ; revista de economía
3
International Journal of Retail & Distribution Management
3
International journal of retail & distribution management
3
Investigaciones Economicas
3
Investigaciones económicas
3
Journal of marketing research : JMR
3
Journal of service research
3
Rotterdam Institute for Business Economic Studies
3
Technovation : the international journal of technological innovation, entrepreneurship and technology management
3
A research agenda for digital transformation : multidisciplinary perspectives
2
Customer engagement marketing
2
Decision support systems : DSS ; the international journal
2
España ante la economía global
2
Estudios empresariales : revista cuatrimestral
2
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ECONIS (ZBW)
12
OLC EcoSci
10
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1
Managing complaints to improve customer profitability
Cambra-Fierro, Jesus
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 109-124
Persistent link: https://www.econbiz.de/10010500745
Saved in:
2
The impact of mobile app adoption on cross-buying : the moderating roles of product category characteristics and adoption timing
Liu, Huan
;
Sesé, F. Javier
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 241-259
Persistent link: https://www.econbiz.de/10013364281
Saved in:
3
Towards a further understanding of the antecedents of retailer new product adoption
Everdingen, Yvonne Maria van
;
Sloot, Laurens M.
; …
- In:
Journal of retailing
87
(
2011
)
4
,
pp. 579-597
Persistent link: https://www.econbiz.de/10009423181
Saved in:
4
Multichannel shopper segments and their covariates
Konuş, Umut
;
Verhoef, Peter C.
;
Neslin, Scott A.
- In:
Journal of retailing
84
(
2008
)
4
,
pp. 398-413
Persistent link: https://www.econbiz.de/10003794925
Saved in:
5
Customer experience creation : determinants, dynamics and management strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10003834491
Saved in:
6
The impact of brand delisting on store switching and brand switching intentions
Sloot, Laurens M.
;
Verhoef, Peter C.
- In:
Journal of retailing
84
(
2008
)
3
,
pp. 281-296
Persistent link: https://www.econbiz.de/10003782186
Saved in:
7
From multi-channel retailing to omni-channel retailing : introduction to the special issue in multi-channel retailing
Verhoef, Peter C.
;
Kannan, P. K.
;
Inman, J. Jeffrey
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 174-181
Persistent link: https://www.econbiz.de/10011308953
Saved in:
8
Drivers of and barriers to organic purchase behavior
Doorn, Jenny van
;
Verhoef, Peter C.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 436-450
Persistent link: https://www.econbiz.de/10011377050
Saved in:
9
The impact of consumer confidence on store satisfaction and share of wallet formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10011377071
Saved in:
10
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
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