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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
587
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587
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Customer satisfaction
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Journal of retailing and consumer services
SpringerLink / Bücher
1,008
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849
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723
European journal of operational research : EJOR
699
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Industrial marketing management : the international journal for industrial and high-tech firms
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Discussion paper / Centre for Economic Policy Research
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The service industries journal
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Europäische Hochschulschriften / 5
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Economic modelling
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ECONIS (ZBW)
765
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1
How can Indian small-scale fashion retailers survive COVID-19 disruption? : -a brand portfolio optimization perspective
Sinha, Priyank
;
Sainy, Romi
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648899
Saved in:
2
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
3
How managerial responses to online reviews affect customer satisfaction : an empirical study based on additional reviews
Zhao, Yan
;
Wen, Lingling
;
Feng, Xiangnan
;
Li, Ran
;
Lin, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305219
Saved in:
4
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
5
"I can get no e-satisfaction" : what analytics say? : evidence using satisfaction data from e-commerce
Griva, Anastasia
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209709
Saved in:
6
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
7
The expected retail customer : value co-creator, co-producer or disturbance?
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 204-211
Persistent link: https://www.econbiz.de/10011473201
Saved in:
8
How perceived trust mediates merchant's intention to use a mobile wallet technology
Singh, Nidhi
;
Sinha, Neena
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012132166
Saved in:
9
Is the information of customer types and preferences to personal selling worth the investment in innovative technology? : a modeling approach
Kurata, Hisashi
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 371-379
Persistent link: https://www.econbiz.de/10012026012
Saved in:
10
Experiential value : multi-item scale development and validation
Varshneya, Geetika
;
Das, Gopal
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 48-57
Persistent link: https://www.econbiz.de/10011628991
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