Similar Search Results

Klaus, Philipp; Edvardsson, Bo - In: Journal of service management 25 (2014) 2, pp. 166-170

Persistent link: https://www.econbiz.de/10010343486

Ponsignon, Frederic; Klaus, Philipp; Maull, Roger S. - In: Journal of service management 26 (2015) 2, pp. 295-320

Persistent link: https://www.econbiz.de/10011401343

Klaus, Philipp; Maklan, Stan - In: Journal of service management 23 (2012) 1, pp. 5-33

Persistent link: https://www.econbiz.de/10009534370

Gruber, Thorsten - In: Journal of service management 22 (2011) 1, pp. 85-110

Persistent link: https://www.econbiz.de/10009010793

Bolton, Ruth N.; Parasuraman, A.; Hoefnagels, Ankie; … - In: Journal of service management 24 (2013) 3, pp. 245-267

Persistent link: https://www.econbiz.de/10010132552

Gruber, Thorsten; Frugone, Fabricio - In: Journal of service management 22 (2011) 4, pp. 491-522

Persistent link: https://www.econbiz.de/10009286398

Gruber, Thorsten - In: Journal of service management 22 (2011) 1, pp. 85-111

Persistent link: https://www.econbiz.de/10008850870

Gruber, Thorsten; Frugone, Fabricio - In: Journal of service management 22 (2011) 4, pp. 491-521

Persistent link: https://www.econbiz.de/10009304735

Alkire, Linda; Burton, Jamie; Gruber, Thorsten; … - In: Journal of service management 25 (2014) 4, pp. 531-555

Persistent link: https://www.econbiz.de/10010405201

Fisk, Raymond P. P.; Anderson, Laurel; Bowen, David E.; … - In: Journal of service management 27 (2016) 1, pp. 43-55

Persistent link: https://www.econbiz.de/10011482155