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~isPartOf:"Quality management journal : QMJ"
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Gowen, Charles, III.
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Quality management journal : QMJ
Health care management science
59
Health care management review : HCM review
50
Journal of health organization and management
32
European journal of operational research : EJOR
27
Journal of health economics
21
Working paper / National Bureau of Economic Research, Inc.
20
Health care management science : a new journal serving the international health care management community
18
Health economics
17
NBER working paper series
17
Health marketing quarterly
16
Production and operations management : an international journal of the Production and Operations Management Society
16
The TQM journal : the international review of organizational improvement
15
Production and operations management : the flagship research journal of the Production and Operations Management Society
14
The European journal of health economics : HEPAC ; health economics in prevention and care
14
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
NBER Working Paper
12
Patientenorientierung im Krankenhaus
12
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Manufacturing & service operations management : M & SOM
11
Computers & operations research : and their applications to problems of world concern ; an international journal
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
International journal of production research
10
Health economics review
9
International journal of production economics
9
Omega : the international journal of management science
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
Journal of the Operational Research Society : OR
8
Business process management journal
7
International journal of productivity and quality management : IJPQM
7
Journal of Contemporary Issues in Business and Government
7
Ruhr economic papers
7
SpringerLink / Bücher
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
CHE research paper
6
Decision sciences : DS
6
Discussion paper series / IZA
6
International journal of hospitality management
6
International journal of public sector management : IJPSM
6
International journal of quality & reliability management
6
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ECONIS (ZBW)
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1
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
2
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
3
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
4
Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
Saved in:
5
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
6
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
7
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
8
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
9
Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.
;
McFadden, Kathleen L.
;
Gowen, …
- In:
Quality management journal : QMJ
17
(
2010
)
2
,
pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
Saved in:
10
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
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