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~isPartOf:"The journal of product & brand management"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
111
Relationship marketing
111
Brand management
101
Markenführung
101
Consumer behaviour
98
Konsumentenverhalten
98
Brand image
79
Markenimage
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Brand
68
Markenartikel
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Brand loyalty
32
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Social web
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Markentreue
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Internet marketing
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Online-Marketing
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Emotion
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Customer satisfaction
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Customer integration
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Kundenintegration
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Social media
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Virales Marketing
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Customer value
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Kundenwert
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Marketing management
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Marketingmanagement
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Brand engagement
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Brand identification
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Vera, Jorge
2
Behi, Azza Temessek
1
Belaid, Samy
1
Benhabib, Abderrezzak
1
Bilgihan, Anil
1
Bozkurt, Sıddık
1
Chang, Hua
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Dwivedi, Abhishek
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Dávalos, Jorge
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Fuentes-Blasco, María
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Gil Saura, Irene
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Giovanis, Apostolos
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Gligor, David
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Hernani-Merino, Martin
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Libaque-Saenz, Christian Fernando
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Lin, Kuan-Yu
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Liu, Hancheng
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Lu, Jinzhao
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Matute, Jorge
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Menidjel, Choukri
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Moliner-Velázquez, Beatriz
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Murshed, Feisal
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Nayeem, Tahmid
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Palau i Saumell, Ramon
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Pérez, Andrea
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Rodríguez del Bosque, Ignacio A.
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The journal of product & brand management
Journal of retailing and consumer services
256
International journal of hospitality management
139
Journal of business research : JBR
139
The journal of services marketing
108
Journal of hospitality marketing & management
64
The service industries journal
62
Journal of travel and tourism marketing
58
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
50
Cogent business & management
45
Journal of service research : JSR
44
Service business
42
Services marketing quarterly
42
Journal of service management
40
Asia Pacific journal of marketing and logistics
39
Journal of strategic marketing
39
Industrial marketing management : the international journal for industrial and high-tech firms
35
The international journal of bank marketing : IJBM
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
Journal of the Academy of Marketing Science
33
The journal of business & industrial marketing
33
The TQM journal : the international review of organizational improvement
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic customer relationship management : IJECRM
30
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
European journal of marketing : EJM
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
Total quality management & business excellence
24
International journal of electronic marketing and retailing : IJEMR
23
International journal of quality and service sciences
22
Journal of marketing
22
Journal of retailing
22
Journal of Asian finance, economics and business : JAFEB
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
21
The international review of retail, distribution and consumer research
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of hospitality and tourism insights
20
Journal of service research
20
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ECONIS (ZBW)
16
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1
Two paths to customer loyalty : the moderating effect of the differentiation level strategy in the performance-satisfaction-value-intentions relationship
Vera, Jorge
- In:
The journal of product & brand management
25
(
2016
)
2
,
pp. 171-183
Persistent link: https://www.econbiz.de/10011524066
Saved in:
2
Consumer-brand relationships' development in the mobile internet market : evidence from an extended relationship commitment paradigm
Giovanis, Apostolos
- In:
The journal of product & brand management
25
(
2016
)
6
,
pp. 568-585
Persistent link: https://www.econbiz.de/10011587849
Saved in:
3
Perceived brand quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
4
Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri
;
Benhabib, Abderrezzak
;
Bilgihan, Anil
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
Saved in:
5
Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 650-666
Persistent link: https://www.econbiz.de/10011801144
Saved in:
6
Customer responses to the CSR of banking companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of product & brand management
24
(
2015
)
5
,
pp. 481-493
Persistent link: https://www.econbiz.de/10011443026
Saved in:
7
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
8
Ethical brand management : customer relationships and ethical duties
Story, John
;
Hess, Jeff
- In:
The journal of product & brand management
19
(
2010
)
4
,
pp. 240-249
Persistent link: https://www.econbiz.de/10008658575
Saved in:
9
Brand authenticity building effect of brand experience and downstream effects
Murshed, Feisal
;
Dwivedi, Abhishek
;
Nayeem, Tahmid
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 1032-1045
Persistent link: https://www.econbiz.de/10014334394
Saved in:
10
Antecedents and consequences of customer inspiration : a framework in the context of electronic device brands
Hernani-Merino, Martin
;
Libaque-Saenz, Christian Fernando
; …
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 1093-1107
Persistent link: https://www.econbiz.de/10014334403
Saved in:
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