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An AHP/DEA ranking method base...
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Data envelopment analysis
23
Data-Envelopment-Analyse
23
Performance measurement
22
Performance-Messung
22
AHP approach
11
AHP-Verfahren
11
Dienstleistungsqualität
11
Iran
11
Service quality
11
data envelopment analysis
11
DEA
10
Multi-criteria analysis
10
Multikriterielle Entscheidungsanalyse
10
Fuzzy sets
9
Fuzzy-Set-Theorie
9
Bank
7
Erfolgsfaktor
7
Lieferkette
7
Success factor
7
Supply chain
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critical success factors
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CSFs
6
Customer satisfaction
6
Knowledge management
6
Kundenzufriedenheit
6
Quality management
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Qualitätsmanagement
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Ranking method
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Ranking-Verfahren
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TOPSIS
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Theorie
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Wissensmanagement
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Efficiency
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Hotel industry
5
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Shirouyehzad, Hadi
42
Dabestani, Reza
19
Shahin, Arash
14
Arabzad, S. Mohammad
11
Tavakoli, Mohammad Mehdi
8
Saljoughian, Mohammad
7
Ghorbani, Mazaher
5
Pourjavad, Ehsan
5
Berjis, Negin
3
Arbabshirani, Behrouz
2
Aryanezhad, Mir-Bahador
2
Asadpour, Milad
2
Esfahani, Ali Nasr
2
Jouzdani, Javid
2
Kamali, Ahmad
2
Khajeh, Elaheh
2
Lofti, Farhad Hosseinzadeh
2
Lotfi, Farhad Hosseinzadeh
2
Naji, Badia
2
Pool, Javad Khazaei
2
Pourakbar, Zohreh
2
Sajjadi, Seyed Mojtaba
2
Salehi, Mohammadreza
2
Tavakkoli-Moghaddam, Reza
2
Abbaszadeh, Marzieh
1
Abedian, Mansour
1
Alinaghian, Mehdi
1
Allameh, Sayeed-Mohsen
1
Ansari, Mohammad Reza
1
Arisian, Sobhan
1
Asadi, Ali
1
Azar, Adel
1
Azar, Arman Safar Oghli
1
Baerz, Abbas Moghbel
1
Bafti, Khoshsaligheh
1
Bakhshi, Naser
1
Balouei Jamkhaneh, Hadi
1
Barati, Azar
1
Barkhorda, Marzieh
1
Choudhury, Abhishek
1
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International journal of productivity and quality management : IJPQM
16
International journal of services and operations management
12
International journal of logistics systems and management
7
International journal of quality & reliability management
4
Journal of modelling in management
4
International journal of business innovation and research
3
International journal of process management and benchmarking : IJPMB
3
International journal of production research
2
IMA journal of management mathematics
1
International journal of applied management science
1
International journal of business excellence
1
International journal of business information systems : IJBIS
1
International journal of financial services management : IJFSM
1
International journal of knowledge management studies : IJKMS
1
International journal of logistics systems and management : IJLSM
1
International journal of management concepts and philosophy : IJMCP
1
International journal of services, economics and management
1
Inventi impact: emerging economies
1
Journal of industrial engineering and management : JIEM
1
Journal of industrial engineering international
1
Operations research letters
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
OLC EcoSci
14
Other ZBW resources
10
RePEc
3
EconStor
2
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Developing a logical model for cellular manufacturing systems by theory of constraints thinking process apporach
Ghorbani, Mazaher
;
Arabzad, S. Mohammad
;
Shirouyehzad, Hadi
- In:
International journal of logistics systems and management
18
(
2014
)
2
,
pp. 270-282
Persistent link: https://www.econbiz.de/10010402001
Saved in:
2
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of financial services management …
6
(
2013
)
2
,
pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
Saved in:
3
Labour productivity measurement through classification and standardisation of products
Salehi, Mohammadreza
;
Shirouyehzad, Hadi
;
Dabestani, Reza
- In:
International journal of productivity and quality …
11
(
2013
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10009704269
Saved in:
4
Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
5
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
6
Performance evaluation of hotels by data envelopment analysis based on customers' perception and gap analysis
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
4
,
pp. 447-467
Persistent link: https://www.econbiz.de/10009576346
Saved in:
7
Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 213-239
Persistent link: https://www.econbiz.de/10011479745
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8
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
9
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
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10
Evaluating the efficiency of the commercial banks admired in Fortune 500 list : using data envelopment analysis
Saljoughian, Mohammad
;
Shirouyehzad, Hadi
;
Khajeh, Elaheh
; …
- In:
International journal of productivity and quality …
26
(
2019
)
1
,
pp. 58-73
Persistent link: https://www.econbiz.de/10012027747
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