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Innovation in service ecosyste...
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Customer integration
47
Kundenintegration
47
Dienstleistung
46
Dienstleistungsqualität
45
Service quality
45
Innovation
44
Beziehungsmarketing
43
Relationship marketing
43
Services
42
Dienstleistungssektor
41
Service industry
41
Service-Dominant Logic
37
Service-dominant logic
37
Betriebliche Wertschöpfung
32
Dienstleistungsinnovation
32
Service innovation
32
Value creation
32
Schweden
31
Sweden
28
Innovationsmanagement
27
Customer satisfaction
26
Innovation management
26
Kundenzufriedenheit
26
Consumer behaviour
23
Konsumentenverhalten
23
Bundling strategy
17
Leistungsbündel
17
Organisatorischer Wandel
17
Organizational change
17
Dienstleistungsmanagement
15
Dienstleistungsmarketing
15
Digitalisierung
15
Digitization
15
Service management
15
Services marketing
15
New product development
14
Produktentwicklung
14
Quality management
13
Qualitätsmanagement
13
Customer service
12
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176
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Sammelwerk
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English
207
Swedish
6
German
2
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Edvardsson, Bo
119
Witell, Lars
66
Tronvoll, Bård
34
Gustafsson, Anders
27
Sörhammar, David
22
Kowalkowski, Christian
17
Koskela-Huotari, Kaisa
15
Kristensson, Per
13
Enquist, Bo
11
Vargo, Stephen L.
11
Gebauer, Heiko
10
Snyder, Hannah
10
Elg, Mattias
9
Strandvik, Tore
8
Jonas, Julia M.
7
Sklyar, Alexey
7
Colurcio, Maria
6
Löfgren, Martin
6
Perks, Helen
6
McColl-Kennedy, Janet R.
5
Reynoso, Javier
5
Skålén, Per
5
Gremyr, Ida
4
Gruber, Thorsten
4
Klaus, Philipp
4
Nyström, Harry
4
Petros Sebhatu, Samuel
4
Poksinska, Bozena
4
Röndell, Jimmie G.
4
Vink, Josina
4
Anderson, Laurel
3
Bolton, Ruth N.
3
Di Pietro, Laura
3
Engström, Jon
3
Gidhagen, Mikael
3
Heinonen, Kristina
3
Holmlund, Maria
3
Jaakkola, Elina
3
Lusch, Robert F.
3
Löfberg, Nina
3
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Academy of Marketing Science
1
Edward Elgar Publishing
1
Institutionen för Ekonomi och Statistik <Uppsala>
1
QUIS <13, 2013, Karlstad>
1
Springer Fachmedien Wiesbaden
1
Universität Hamburg
1
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Journal of service management
27
Journal of business research : JBR
15
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
7
The journal of services marketing
7
Business transformation for a sustainable future
5
Handbook of service experience
4
Journal of service research
4
Journal of service research : JSR
4
Marketing theory
4
The TQM journal : the international review of organizational improvement
4
The service industries journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
AMS review : official publication of the Academy of Marketing Science
3
Involving customers in new service development
3
Journal of retailing and consumer services
3
Journal of service theory and practice
3
Journal of the Academy of Marketing Science
3
Rapport från Institutionen för Ekonomi och Statistik
3
The journal of business & industrial marketing
3
Journal of service theory and practice : JSTP
2
Journal of strategic marketing
2
Management and information technology after digital transformation
2
Organizational dynamics : a quarterly review of organizational behavior for professional managers
2
Series on technology management
2
The Routledge handbook of service research insights and ideas
2
Total quality management & business excellence
2
A Research Agenda for Service Marketing
1
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
DOI: 10.1080/0267257X.2019.1600572
1
Debating innovation : perspectives and paradoxes of an idealized concept
1
Designing for service : key issues and new directions
1
Doctoral thesis / Department of Business Administration, University of Uppsala
1
Driving service productivity : value-creation through innovation
1
European journal of marketing : EJM
1
Extending the business network approach : new territories, new technologies, new terms
1
Future of Business and Finance
1
HMD : Praxis der Wirtschaftsinformatik
1
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Source
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ECONIS (ZBW)
Other ZBW resources
89
OLC EcoSci
86
RePEc
10
USB Cologne (EcoSocSci)
3
EconStor
2
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1
Organizing actor engagement : a platform perspective
Blasco-Arcas, Lorena
;
Alexander, Matthew
;
Sörhammar, David
- In:
Journal of business research : JBR
118
(
2020
),
pp. 74-85
Persistent link: https://www.econbiz.de/10012287589
Saved in:
2
A systems perspective on markets : toward a research agenda
Vargo, Stephen L.
;
Koskela-Huotari, Kaisa
;
Baron, Steve
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 260-268
Persistent link: https://www.econbiz.de/10011745311
Saved in:
3
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
4
Understanding service ecosystem dynamics : a typology
As'ad, Nabila
;
Patrício, Lia
;
Koskela-Huotari, Kaisa
; …
- In:
Journal of service management
35
(
2024
)
6
,
pp. 159-184
Persistent link: https://www.econbiz.de/10015208866
Saved in:
5
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
6
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
7
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
8
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
9
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
10
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
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