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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
133
Customer satisfaction
46
Service quality
45
Dienstleistungsqualität
44
Beziehungsmarketing
43
Relationship marketing
43
Kundenzufriedenheit
41
Corporate social responsibility
29
Corporate Social Responsibility
25
Beschwerdemanagement
24
Complaint management
24
Experiment
24
Gastronomie
23
Hotel industry
23
Hotellerie
23
Restaurant industry
23
USA
21
United States
21
Emotion
19
Hospitality industry
19
Gastgewerbe
18
Preismanagement
14
Pricing strategy
14
Advertising effects
13
Dienstleistungssektor
13
Service industry
13
Werbewirkung
13
Customer service
11
Gender
11
Kundenservice
11
CSR
10
Geschlecht
9
Online retailing
9
Online-Handel
9
Viral marketing
9
Virales Marketing
9
Brand image
8
Loyalty program
8
Markenimage
8
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Online availability
All
Undetermined
102
Free
6
Type of publication
All
Article
140
Type of publication (narrower categories)
All
Article in journal
132
Aufsatz in Zeitschrift
132
research-article
7
Aufsatz im Buch
1
Book section
1
Conference paper
1
Konferenzbeitrag
1
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Language
All
English
140
Author
All
Mattila, Anna S.
134
Wu, Luorong
13
Choi, Choongbeom
11
Pinto, Diego Costa
11
Gao, Yixing
10
Hwang, Yoo Hee
10
Liu, Qing
10
Choi, Sungwoo
8
Hanks, Lydia
8
Shuqair, Saleh
8
Fan, Alei
6
Luo, Anqi
6
Shin, Joongwon
6
Ye, Tian
6
Kim, Kyungmin
5
Bolton, Lisa E.
4
Herter, Márcia Maurer
4
Miao, Li
4
Noone, Breffni M.
4
Andreu, Luisa
3
Viglia, Giampaolo
3
Wirtz, Jochen
3
Xue, Xunyue
3
Yang, Wan
3
Zhao, Xinyuan
3
Chen, Feier
2
Cranage, David
2
Joe, Sung Jun
2
Ro, Heejung
2
So, Kevin Kam Fung
2
Song, Myungkeun
2
Tanford, Sarah
2
Wang, Chen-Ya
2
Wang, Peihao
2
Xie, Hui
2
Yang, Bi
2
Yang, Hyunjoo
2
Zhang, Lu
2
Almanza, Barbara
1
Anaya, Gerardo Joel
1
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Published in...
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International journal of hospitality management
36
Journal of business research : JBR
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
The journal of services marketing
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
International journal of contemporary hospitality management
7
Cornell hospitality quarterly : CQ
6
Journal of Services Marketing
6
The Cornell hospitality quarterly
6
Journal of hospitality marketing & management
5
Journal of service management
3
Journal of service research
3
Journal of travel and tourism marketing
3
Tourism management : research, policies, practice
3
Journal of retailing and consumer services
2
Journal of service research : JSR
2
Services marketing quarterly
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
European journal of marketing
1
International journal of consumer studies
1
Journal of Service Management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Journal of revenue and pricing management
1
Journal of vacation marketing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
Marketing letters : a journal of research in marketing
1
Personnel review
1
The journal of product & brand management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
133
Other ZBW resources
7
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1
The effect of assortment pricing on choice and satisfaction : the moderating role of consumer characteristics
Choi, Choongbeom
;
Mattila, Anna S.
;
Upneja, Arun
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
1
,
pp. 6-14
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011925100
Saved in:
2
Reference price and its asymmetric effects on price evaluations : the moderating role of gender
Choi, Choongbeom
;
Joe, Sung Jun
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 189-194
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011865508
Saved in:
3
Powerful or powerless customers : the influence of gratitude on engagement with CSR
Mattila, Anna S.
;
Wu, Luorong
;
Choi, Choongbeom
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 519-528
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011615541
Saved in:
4
The effects of internal and external reference prices on travelers’ price evaluations
Choi, Choongbeom
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
8
,
pp. 1068-1077
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011938066
Saved in:
5
The role of reference prices in the lodging industry : the moderating effect of an individual's psychological state
Choi, Choongbeom
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 511-520
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012179430
Saved in:
6
Dress for success : the effect of exhibitors' dress conformity and self-construal on attendees' approach behavior
Sun, Jie
;
Choi, Choongbeom
;
Bai, Billy
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 706-714
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011918073
Saved in:
7
The influence of pricing strategies on willingness to pay for accommodations : anchoring, framing, and metric compatibility
Tanford, Sarah
;
Choi, Choongbeom
;
Joe, Sung Jun
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 932-944
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012050678
Saved in:
8
The influence of preciseness of price information on the travel option choice
Kim, Jungkeun
;
Cui, Yuanyuan
;
Choi, Choongbeom
;
Lee, …
- In:
Tourism management : research, policies, practice
79
(
2020
),
pp. 1-13
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012237286
Saved in:
9
Family versus couples : how travel goal influences evaluations of bundled travel packages
Kim, Eun Joo
;
Tanford, Sarah
;
Choi, Choongbeom
- In:
Journal of vacation marketing
26
(
2020
)
1
,
pp. 3-17
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012166129
Saved in:
10
Robot-brand fit the influence of brand personality on consumer reactions to service robot adoption
Choi, Sungwoo
;
Liu, Stella X.
;
Choi, Choongbeom
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
1
,
pp. 129-142
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013184293
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