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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
39
Relationship marketing
34
Beziehungsmarketing
33
Social Web
18
Social web
18
Customer satisfaction
13
Virtual reality
13
Service quality
12
Virtuelle Realität
12
Kundenzufriedenheit
10
Online retailing
10
Online-Handel
10
Theorie
9
Theory
9
Customer service
8
Distribution channel
8
E-commerce
8
Einzelhandel
8
Electronic Commerce
8
Retail trade
8
Vertriebsweg
8
B-to-B-Marketing
7
Business-to-business marketing
7
Cognition
7
Internet marketing
7
Kognition
7
Lieferantenmanagement
7
Marketing management
7
Marketingmanagement
7
Online-Marketing
7
Services marketing
7
Supplier relationship management
7
USA
7
United States
7
Augmented reality
6
Dienstleistungsqualität
6
Kundenservice
6
Netherlands
6
Niederlande
6
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Undetermined
22
Free
8
Type of publication
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Article
38
Book / Working Paper
4
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Article in journal
35
Aufsatz in Zeitschrift
35
research-article
2
conceptual-paper
1
Language
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English
42
Author
All
Ruyter, Ko de
36
Wetzels, Martin
15
Chylinski, Mathew
10
Keeling, Debbie I.
10
Mahr, Dominik
10
Heller, Jonas
8
Hilken, Tim
7
Grewal, Dhruv
5
Keeling, Debbie Isobel
5
Laer, Tom van
4
Yu, Ting
3
de Ruyter, Ko
3
Aguirre, Elizabeth
2
Blazevic, Vera
2
Bloemer, Josée
2
Cotte, June
2
Daryanto, Ahmad
2
Hensen, Niek
2
Motyka, Scott
2
Papez, Maja Golf
2
Plangger, Kirk
2
Visconti, Luca M.
2
Wiertz, Caroline
2
Al-Imamy, Saifeddin
1
Barnes, Stuart J.
1
Beuningen, Jacqueline van
1
Bolton, Ruth
1
Brüggen, Elisabeth
1
Bügel, Marnix S.
1
Carrozzi, Amelia
1
Chen, Ching-fu
1
Cleeren, Kathleen
1
Cox, David
1
De Cremer, David
1
Dellaert, Benedict G.C.
1
Dolen, Willemijn M. van
1
Eisend, Martin
1
Götz, Oliver
1
Higgins, E. Tory
1
Jessen, Alexander
1
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Journal of retailing
6
Psychology & marketing
6
Journal of service research : JSR
4
Journal of the Academy of Marketing Science
4
European Journal of Marketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Australasian marketing journal
1
Business horizons
1
European journal of marketing
1
International journal of electronic commerce : IJEC
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of sport management and marketing : IJSMM
1
Journal of Service Management
1
Journal of business research : JBR
1
Management research review
1
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ECONIS (ZBW)
39
Other ZBW resources
3
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1
Unfolding the impacts of transaction-specific investments : moderation by out-of-the-channel-loop perceptions and achievement orientations
Mo, Ce
;
Yu, Ting
;
Ruyter, Ko de
;
Chen, Ching-fu
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 17-26
Persistent link: https://www.econbiz.de/10012026087
Saved in:
2
Take it or leave it : using regulatory fit theory to understand reward redemption in channel reward programs
Keeling, Debbie Isobel
;
Daryanto, Ahmad
;
Ruyter, Ko de
; …
- In:
Industrial marketing management : the international …
42
(
2013
)
8
,
pp. 1345-1356
Persistent link: https://www.econbiz.de/10010227743
Saved in:
3
GOSIP in cyberspace : conceptualization and scale development for general online social interaction propensity
Blazevic, Vera
;
Wiertz, Caroline
;
Cotte, June
;
Ruyter, Ko de
- In:
Journal of interactive marketing : a quarterly …
28
(
2014
)
2
,
pp. 87-100
Persistent link: https://www.econbiz.de/10010399476
Saved in:
4
The playground effect : how augmented reality drives creative customer engagement
Jessen, Alexander
;
Hilken, Tim
;
Chylinski, Mathew
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 85-98
Persistent link: https://www.econbiz.de/10012257546
Saved in:
5
Categorical versus dimensional thinking : improving anti-stigma campaigns by matching health message frames and implicit worldviews
Meyer, Jan-Hinrich
;
Ruyter, Ko de
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
2
,
pp. 222-245
Persistent link: https://www.econbiz.de/10012290947
Saved in:
6
Embracing falsity through the metaverse : the case of synthetic customer experiences
Papez, Maja Golf
;
Heller, Jonas
;
Hilken, Tim
; …
- In:
Business horizons
65
(
2022
)
6
,
pp. 739-749
Persistent link: https://www.econbiz.de/10013438536
Saved in:
7
Consumer (dis)engagement coping profiles using online services in managing health-related stressors
Keeling, Debbie I.
;
Ruyter, Ko de
;
Laing, Angus
- In:
Psychology & marketing
39
(
2022
)
12
,
pp. 2205-2220
Persistent link: https://www.econbiz.de/10013465175
Saved in:
8
Getting a discount or sharing the cost : the influence of regulatory fit on consumer response to service pricing schemes
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 153-167
Persistent link: https://www.econbiz.de/10003982818
Saved in:
9
In stories we trust : how narrative apologies provide cover for competitive vulnerability after integrity-violating blog posts
Laer, Tom van
;
Ruyter, Ko de
- In:
International journal of research in marketing : IJRM ; …
27
(
2010
)
2
,
pp. 164-174
Persistent link: https://www.econbiz.de/10003987364
Saved in:
10
Customer-to-customer interactions: broadening the scope of word of mouth research
Libai, Barak
;
Bolton, Ruth
;
Bügel, Marnix S.
;
Ruyter, Ko de
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 267-282
Persistent link: https://www.econbiz.de/10008652134
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