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Attracting user social media engagement : a study of three budget airlines Facebook pages
Leung, Rosanna; Schuckert, Markus; Yeung, Emmy - In: Information and communication technologies in tourism …, (pp. 195-206). 2013
Persistent link: https://www.econbiz.de/10009750676
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Experiencing culture in attractions, events and tour settings
Richards, Greg; King, Brian; Yeung, Emmy - In: Tourism management : research, policies, practice 79 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012237278
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"I am served by a Robot!" : internal antecedents of customer acceptance of robotic hotel-service agents
Cabrilo, Sladjana; Leung, Rosanna; Tsai, Fu-Sheng; … - In: Journal of organizational change management 37 (2024) 7, pp. 1427-1445
Persistent link: https://www.econbiz.de/10015210103
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Temporal changes of airfares toward fixed departure date
Law, Rob; Leung, Rosanna; Guillet, Basak Denizci; Lee, … - In: Journal of travel and tourism marketing 28 (2011) 5/6, pp. 615-628
Persistent link: https://www.econbiz.de/10009374107
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Personality differences and hotel web design study using targeted positive and negative association rule mining
Leung, Rosanna; Rong, Jia; Li, Gang; Law, Rob - In: Journal of hospitality marketing & management 22 (2013) 7/8, pp. 701-727
Persistent link: https://www.econbiz.de/10010241590
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A service failure framework of hotels in Taiwan : adaptation of 7Ps marketing mix elements
Poh Theng Loo; Leung, Rosanna - In: Journal of vacation marketing : an international journal 24 (2018) 1, pp. 79-100
Persistent link: https://www.econbiz.de/10011876123
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Do customers share the same perspective? : a study on online OTAs ratings versus user ratings of Hong Kong hotels
Leung, Rosanna; Au, Norman; Liu, Jianwei; Law, Rob - In: Journal of vacation marketing : an international journal 24 (2018) 2, pp. 103-117
Persistent link: https://www.econbiz.de/10011876140