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Consumer behaviour
India
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Indien
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Service quality
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Industrie
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32
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23
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18
Prentice, Catherine
18
Roy, Subhadip
18
Sharma, Piyush
18
Law, Rob
17
Wong, IpKin Anthony
16
Balaji, M. S.
15
McColl-Kennedy, Janet R.
15
Prashar, Sanjeev
14
Bilgihan, Anil
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Dwivedi, Yogesh K.
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Parayitam, Satyanarayana
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13
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12
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10
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1
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1
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1
World Institute for Development Economics Research
1
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Journal of retailing and consumer services
272
International journal of hospitality management
253
Journal of business research : JBR
155
The journal of services marketing
142
International journal of contemporary hospitality management
117
Journal of hospitality marketing & management
103
Journal of travel and tourism marketing
78
The service industries journal
78
International journal of Indian culture and business management
77
Services marketing quarterly
77
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
64
Asia Pacific journal of marketing and logistics
58
Cogent business & management
57
Tourism management : research, policies, practice
55
Global business review
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Journal of service research : JSR
50
International journal of electronic marketing and retailing : IJEMR
49
Journal of service management
49
The international journal of bank marketing : IJBM
48
Service business
46
International journal of Indian culture and business management : IJICBM
44
International journal of consumer studies
43
Journal of hospitality and tourism insights
43
Journal of international consumer marketing
41
Journal of marketing for higher education
41
International journal of business excellence : IJBEX
40
Journal of service research
40
Marketing intelligence & planning
39
International journal of business and globalisation : IJBG
38
International journal of business information systems : IJBIS
38
Journal of Islamic marketing
37
Journal of internet commerce
36
International journal of quality and service sciences
35
International journal of services, economics and management
35
Vision : the journal of business perspective
35
International journal of business innovation and research
34
International journal of services and operations management
34
Journal of air transport management
34
Total quality management & business excellence
34
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ECONIS (ZBW)
8,137
Other ZBW resources
133
RePEc
2
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1
Role of information of service quality in formation of behavioural intention among
students
: empirical analysis in university settings
Gadhavi, Dharmesh D.
;
Patel, Jayesh D.
;
Shukla, Yupal S.
- In:
International journal of services, economics and management
9
(
2018
)
1
,
pp. 61-76
Persistent link: https://www.econbiz.de/10011971901
Saved in:
2
Service quality perceptions of customers about mobile telecommunication services : a case of
India
Gautam, Vikas
- In:
Journal of global marketing
28
(
2015
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10010520771
Saved in:
3
Measuring service quality : the student as primary consumer
Hefer, Y.
;
Cant, Michael C.
- In:
International business and economics research journal
13
(
2014
)
6
,
pp. 1251-1260
Persistent link: https://www.econbiz.de/10011279839
Saved in:
4
The influence of course experience, satisfaction, and loyalty on
students
' word-of-mouth and re-enrolment intentions
Rehman, Mohsin Abdur
;
Woyo, Erisher
;
Akahome, Joy Eghonghon
- In:
Journal of marketing for higher education
32
(
2022
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10013483261
Saved in:
5
The influence of self-congruence and relationship quality on student educational involvement
Japutra, Arnold
;
Wang, Shasha
;
Li, Ting
- In:
Journal of marketing for higher education
33
(
2023
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10014286212
Saved in:
6
Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling
Dlačić, Jasmina
;
Arslanagić, Maja
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10010234645
Saved in:
7
Segmenting university graduates on the basis of perceived value, image and identification
Jiménez-Castillo, David
;
Sánchez-Fernández, Raquel
; …
- In:
International review on public and non-profit marketing
10
(
2013
)
3
,
pp. 235-252
Persistent link: https://www.econbiz.de/10010193209
Saved in:
8
An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University
Sultan, Parves
;
Wong, Ho Yin
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 487-521
Persistent link: https://www.econbiz.de/10010422299
Saved in:
9
The impact of brand strength on satisfaction, loxaltry and WOM : an empirical examination in the higher education sector
Casidy, Riza
;
Wymer, Walter
- In:
The journal of brand management : an international journal
22
(
2015
)
2
,
pp. 117-135
Persistent link: https://www.econbiz.de/10011288584
Saved in:
10
University choice : which attributes matter when you are paying the full price?
Walsh, Caroline
;
Moorhouse, Jan
;
Dunnett, Andrew
; …
- In:
International journal of consumer studies
39
(
2015
)
6
,
pp. 670-681
Persistent link: https://www.econbiz.de/10011418956
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