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Feel the VIBE : examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
Carlson, Jamie; Rahman, Mohammad M.; Taylor, Alexander; … - In: Journal of retailing and consumer services 46 (2019), pp. 149-162
Persistent link: https://www.econbiz.de/10011980821
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A hierarchical model of perceived value of group-oriented travel experiences to major events and its influences on satisfaction and future group-travel intentions
Carlson, Jamie; Rosenberger, Philip J.; Rahman, Mohammad M. - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1251-1267
Persistent link: https://www.econbiz.de/10011627499
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How do omnichannel customer experiences affect customer engagement? : theory and empirical validation
Rahman, Syed Mahmudur; Carlson, Jamie; Gudergan, Siegfried - In: Journal of business research : JBR 189 (2025), pp. -16
Persistent link: https://www.econbiz.de/10015413642
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Share of time in omnichannel retailing : definition and measurement
Rahman, Syed Mahmudur; Carlson, Jamie; Chowdhury, Noman H. - In: Journal of retailing 101 (2025) 2, pp. 279-297
Persistent link: https://www.econbiz.de/10015427558
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Understanding communal and individual customer experiences in group-oriented event tourism : an activity theory perspective
Carlson, Jamie; Rahman, Mohammad Mafizur; Rosenberger, … - In: Journal of marketing management : MM 32 (2016) 9/10, pp. 900-925
Persistent link: https://www.econbiz.de/10011612533
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SafeCX : a framework for safe customer experience in omnichannel retailing
Rahman, Syed Mahmudur; Carlson, Jamie; Chowdhury, Noman H. - In: The journal of services marketing 36 (2022) 4, pp. 499-529
Persistent link: https://www.econbiz.de/10013407558
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Metaverse platform attributes and customer experience measurement
Rahman, Syed Mahmudur; Chowdhury, Noman H.; Bowden, Jana; … - In: Journal of retailing and consumer services 83 (2025), pp. 1-18
Persistent link: https://www.econbiz.de/10015441297