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~subject:"Customer integration"
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Customer value management as a...
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Customer integration
Kundenwert
3,189
Customer value
3,175
Beziehungsmarketing
1,991
Relationship marketing
1,991
Consumer behaviour
1,116
Konsumentenverhalten
1,112
Value creation
670
Betriebliche Wertschöpfung
665
Kundenintegration
496
Customer satisfaction
479
Kundenzufriedenheit
466
Service quality
361
Dienstleistungsqualität
354
Lieferantenmanagement
316
Supplier relationship management
316
Theorie
272
Theory
272
Marketingmanagement
250
Marketing management
247
B-to-B-Marketing
231
Business-to-business marketing
231
Brand image
203
Markenimage
202
Service-dominant logic
198
Brand management
195
Markenführung
195
Service-Dominant Logic
195
customer value
182
Deutschland
159
Germany
158
Social Web
148
Social web
148
Value co-creation
139
Kundenmanagement
138
Online retailing
126
Online-Handel
126
Marketing
115
Einzelhandel
108
Retail trade
107
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Undetermined
334
Free
65
CC license
13
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Article
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Book / Working Paper
25
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Aufsatz in Zeitschrift
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19
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19
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5
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3
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3
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2
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2
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2
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1
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1
Fallstudie
1
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1
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1
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English
489
German
7
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Hollebeek, Linda D.
5
Shamim, Amjad
5
Balaji, M. S.
4
Cossío-Silva, Francisco-José
4
Grönroos, Christian
4
Hughes, Tim
4
Jiang, Yangyang
4
Le Nguyen Hau
4
McColl-Kennedy, Janet R.
4
Revilla Camacho, Maria Angeles
4
Vafeas, Mario
4
Vega Vázquez, Manuela
4
Alves, Helena
3
Baumann, Jasmin
3
Berenguer Contrí, Gloria
3
Buhalis, Dimitrios
3
Busser, James A.
3
Cabiddu, Francesca
3
Edvardsson, Bo
3
Friend, Scott B.
3
Frow, Pennie
3
He, Jiaxun
3
Jaakkola, Elina
3
Jacob, Frank
3
Järvi, Henna
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Loane, Susan Stewart
3
Luu Trong Tuan
3
Malshe, Avinash
3
Navarro, Susana
3
Osei-Frimpong, Kofi
3
Payne, Adrian
3
Perdue, Richard R.
3
Ranjan, Kumar Rakesh
3
Roth, Stefan
3
Shin, Hakseung
3
Shulga, Lenna V.
3
Soutar, Geoffrey N.
3
Thallmaier, Stefan R.
3
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European Commission / Directorate-General for Communication
1
Panepistēmio Kypru / Department of Economics
1
Universität Leipzig
1
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Journal of business research : JBR
32
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of retailing and consumer services
16
The journal of services marketing
15
International journal of contemporary hospitality management
12
Marketing theory
11
The service industries journal
11
International journal of hospitality management
10
The journal of business & industrial marketing
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Tourism management : research, policies, practice
8
Journal of creating value
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Service business
7
Journal of service management
6
Journal of service theory and practice : JSTP
6
Journal of strategic marketing
6
European Sport management quarterly : ESMQ
5
Journal of hospitality and tourism insights
5
Journal of service research
5
Journal of service research : JSR
5
Journal of the Academy of Marketing Science
5
The journal of product & brand management
5
AMS review : official publication of the Academy of Marketing Science
4
International journal of services and operations management
4
Journal of marketing management : MM
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Technological forecasting & social change : an international journal
4
Tourism review
4
Business horizons
3
Cogent business & management
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Journal of business market management : JBM
3
Journal of business-to-business marketing
3
Journal of marketing analytics : JMA
3
Management decision : MD
3
Marketing intelligence & planning
3
Services marketing quarterly
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
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ECONIS (ZBW)
496
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1
Characterizing ex situ value : a customer-dominant perspective on value
Heinonen, Kristina
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
8
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10014384378
Saved in:
2
User goals in technology-based self-service systems
Lin, Yu-ling
;
Lin, Da
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 287-303
Persistent link: https://www.econbiz.de/10010200396
Saved in:
3
Making value co-creation a reality : exploring the co-creative value processes in customer-salesperson interaction
Baumann, Jasmin
;
Le Meunier-FitzHugh, Kenneth
- In:
Journal of marketing management : MM
31
(
2015
)
3/4
,
pp. 289-316
Persistent link: https://www.econbiz.de/10010512567
Saved in:
4
Industry-based issues in the provision of hearing aids in Italy
Cobelli, Nicola
;
Ugolini, Marta Maria
;
Cassia, Fabio
; …
- In:
World review of entrepreneurship, management and …
14
(
2018
)
3
,
pp. 377-388
Persistent link: https://www.econbiz.de/10011884386
Saved in:
5
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika
;
Spence, Mark T.
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
28
(
2018
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10011885383
Saved in:
6
Understanding the customer value of co-designing individualised products
Habicht, Hagen
;
Thallmaier, Stefan R.
- In:
International journal of technology management : IJTM
73
(
2017
)
1/3
,
pp. 114-131
Persistent link: https://www.econbiz.de/10011691018
Saved in:
7
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
8
Customer journey value : a conceptual framework
Hollebeek, Linda D.
;
Urbonavicius, Sigitas
;
Valdimar …
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10014581523
Saved in:
9
Three decades of customer value research : paradigmatic roots and future research avenues
Zeithaml, Valarie A.
;
Verleye, Katrien
;
Hatak, Isabella
; …
- In:
Journal of service research
23
(
2020
)
4
,
pp. 409-432
Persistent link: https://www.econbiz.de/10012391603
Saved in:
10
Key prerequisites for ecosystem-based business : servitisation journey in software companies
Kokkonen, Kirsi
;
Laitinen, Sari
;
Ojanen, Ville
- In:
International journal of business environment : IJBE
12
(
2021
)
3
,
pp. 227-247
Persistent link: https://www.econbiz.de/10012596241
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