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Customer satisfaction
Consumer behaviour
13
Konsumentenverhalten
13
Kundenzufriedenheit
10
Beziehungsmarketing
9
Relationship marketing
9
Dienstleistungsqualität
8
Holiday behaviour
8
Service quality
8
Urlaubsverhalten
8
Tourism
6
satisfaction
6
Customer value
5
Kundenwert
5
Tourismus
5
Betriebliche Wertschöpfung
4
Brand image
4
Customer integration
4
Higher education institution
4
Hochschule
4
Innovation
4
Kundenintegration
4
Markenimage
4
Mediterranean region
4
Mittelmeerraum
4
Spain
4
Spanien
4
Tourism industry
4
Tourismuswirtschaft
4
Value creation
4
loyalty
4
Customer knowledge management
3
Destination management
3
Destinationsmanagement
3
Emotion
3
Innovation management
3
Innovationsmanagement
3
Knowledge management
3
Market segmentation
3
Marktsegmentierung
3
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English
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Schlesinger, Walesska
7
Cervera-Taulet, Amparo
5
Pérez-Cabañero, Carmen
4
Cervera, Amparo
2
Sánchez-Fernández, Raquel
2
Arteaga-Moreno, Francisco
1
Del Chiappa, Giacomo
1
Gallarza, Martina G.
1
Iniesta-Bonillo, M. Angeles
1
Iniesta-Bonillo, M. Ángeles
1
Jiménez-Castillo, David
1
Pérez-Cabanẽero, Carmen
1
Sánchez-Fernández, David
1
Wymer, Walter
1
Ángeles Iniesta, M.
1
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Journal of business research : JBR
2
EuroMed journal of business
1
International journal of arts management
1
International review on public and non-profit marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing for higher education
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
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Tourism management perspectives : TMP
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1
Sustainability, value, and satisfaction : model testing and cross-validation in tourist destinations
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernández, David
; …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5002-5007
Persistent link: https://www.econbiz.de/10011589080
Saved in:
2
Contrasting quality of service experience for northern and southern Mediterranean tourists
Schlesinger, Walesska
;
Cervera, Amparo
; …
- In:
EuroMed journal of business
10
(
2015
)
3
,
pp. 327-337
Persistent link: https://www.econbiz.de/10011480840
Saved in:
3
Key elements in building relationships in the higher education services context
Schlesinger, Walesska
;
Cervera, Amparo
;
Ángeles Iniesta, M.
- In:
Journal of promotion management : JPM
21
(
2015
)
4
,
pp. 475-491
Persistent link: https://www.econbiz.de/10011433489
Saved in:
4
Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
Pérez-Cabañero, Carmen
;
Cervera-Taulet, Amparo
; …
- In:
International review on public and non-profit marketing
14
(
2017
)
2
,
pp. 253-268
Persistent link: https://www.econbiz.de/10011916392
Saved in:
5
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
6
Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo
;
Pérez-Cabañero, Carmen
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
Saved in:
7
The influence of university brand image, satisfaction, and university identification on alumni WOM intentions
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
;
Wymer, Walter
- In:
Journal of marketing for higher education
33
(
2023
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014286201
Saved in:
8
Exploring Attendees' experience at a Reggae Festival : a case study of Rototom Sunsplash
Pérez-Cabañero, Carmen
;
Schlesinger, Walesska
; …
- In:
International journal of arts management
24
(
2022
)
2
,
pp. 13-26
Persistent link: https://www.econbiz.de/10013253735
Saved in:
9
Efficiency and quality as economic dimensions of perceived value : conceptualization, measurement, and effect on statisfaction
Sánchez-Fernández, Raquel
;
Iniesta-Bonillo, M. Ángeles
- In:
Journal of retailing and consumer services
16
(
2009
)
6
,
pp. 425-433
Persistent link: https://www.econbiz.de/10003906157
Saved in:
10
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
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