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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
22
Konsumentenverhalten
21
Kundenzufriedenheit
18
Beziehungsmarketing
14
Relationship marketing
14
South Korea
14
Südkorea
14
Online retailing
12
Online-Handel
12
Service quality
11
Dienstleistungsqualität
10
Confidence
9
Vertrauen
9
Longitudinal study
7
Longitudinal analysis
6
Längsschnittanalyse
6
Brand image
5
Gastronomie
5
Markenimage
5
Reisevermittler
5
Restaurant industry
5
Travel agency
5
B-to-B-Marketing
4
Brand loyalty
4
Business-to-business marketing
4
E-commerce
4
Electronic Commerce
4
Firm performance
4
Internet marketing
4
Lieferantenmanagement
4
Supplier relationship management
4
Unternehmenserfolg
4
Arbeitszufriedenheit
3
Bank
3
Innovation
3
Job satisfaction
3
Markentreue
3
Mobile communications
3
Mobilkommunikation
3
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18
research-article
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English
19
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Ha, Hong Youl
15
Janda, Swinder
6
Muthaly, Siva K. K.
3
Ha, Hong-youl
2
John, Joby
2
Pan, Huifeng
2
Zhang, Yiyue
2
Akamavi, Raphaël K.
1
Ha, Hong-Youl
1
J. Kitchen, Phillip
1
K. Akamavi, Raphaël
1
Lee, Myung-Soo
1
Mohamed, Elsayed
1
Muthaly, Siva
1
Park, Sang-Kyu
1
Pellmann, Katharina
1
Son, Hee-young
1
Su, Zerui
1
Wen, Tianhao
1
Xia, Yingxue
1
Xu, Yue
1
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European journal of marketing : EJM
3
The service industries journal
2
Asian business & management
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
International marketing review
1
Journal of Services Marketing
1
Journal of business research : JBR
1
Journal of current issues and research in advertising : JCIRA
1
Journal of hospitality marketing & management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Managing service quality : MSQ ; an international journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
18
Other ZBW resources
1
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1
Alternative explanations of business-to-business relationships : the relational case between web-based companies and traditional channel partners in South Korea
Ha, Hong Youl
- In:
Asian business & management
9
(
2010
)
1
,
pp. 149-171
Persistent link: https://www.econbiz.de/10003990098
Saved in:
2
Determinants of relationship termination intentions and their evolution : a two time-lag approach
Wen, Tianhao
;
Ha, Hong Youl
- In:
Journal of research in interactive marketing : …
19
(
2025
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10015324508
Saved in:
3
A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
European journal of marketing : EJM
44
(
2010
)
7/8
,
pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
Saved in:
4
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
5
Role of customer orientation in an integrative model of brand loyalty in services
Ha, Hong Youl
;
John, Joby
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1025-1046
Persistent link: https://www.econbiz.de/10003996052
Saved in:
6
The effects of advertising spending on brand loyalty in services
Ha, Hong Youl
;
John, Joby
;
Janda, Swinder
;
Muthaly, …
- In:
European journal of marketing : EJM
45
(
2011
)
4
,
pp. 673-691
Persistent link: https://www.econbiz.de/10009010593
Saved in:
7
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
8
Role of satisfaction in an integrative model of brand loyalty : evidence from China and South Korea
Ha, Hong Youl
;
Janda, Swinder
;
Park, Sang-Kyu
- In:
International marketing review
26
(
2009
)
2
,
pp. 198-220
Persistent link: https://www.econbiz.de/10009522635
Saved in:
9
Effects of economic and social satisfaction on partner trust : an investigation of temporal carryover effects
Ha, Hong Youl
;
Lee, Myung-Soo
;
Janda, Swinder
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 100-123
Persistent link: https://www.econbiz.de/10011453272
Saved in:
10
Temporal effects of online customer reviews on restaurant visit intention : the role of perceived risk
Pan, Huifeng
;
Ha, Hong Youl
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 825-844
Persistent link: https://www.econbiz.de/10012649551
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