Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Social media review rating ver...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
37
Konsumentenverhalten
36
Hotel industry
27
Hotellerie
27
Dienstleistungsqualität
18
Gastronomie
18
Restaurant industry
18
Service quality
18
Job satisfaction
14
Kundenzufriedenheit
14
USA
14
United States
14
Arbeitszufriedenheit
13
Environmental management
13
Holiday behaviour
13
Umweltmanagement
13
Urlaubsverhalten
13
Beziehungsmarketing
12
Environmental consciousness
12
Gastgewerbe
12
Hospitality industry
12
Relationship marketing
12
Umweltbewusstsein
12
Arbeitsverhalten
10
Social Web
10
Social web
10
Work behaviour
10
Viral marketing
9
Virales Marketing
9
Sustainability
8
Tourism
8
Employee retention
7
Firm performance
7
Hospital
7
Krankenhaus
7
Mitarbeiterbindung
7
Nachhaltigkeit
7
Tourismus
7
Unternehmenserfolg
7
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
15
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
research-article
1
Language
All
English
15
Author
All
Kim, Woo Gon
13
Li, Jun
4
Brymer, Robert A.
2
Hanks, Lydia
2
Line, Nathaniel D.
2
Ryu, Kisang
2
Ali, Faizan
1
Cho, Meehee
1
Cho, Sun-bai
1
Chung, Namho
1
Chung, Yeasun
1
Gon Kim, Woo
1
Han, Jin Soo
1
Jang, Yoon Jung
1
Kim, Gyunghoon
1
Kim, Hong-Bumm
1
Kim, Myung-Ja
1
Kim, Taegoo
1
Kim, Yen-soon
1
Kim, Yunkyong
1
Lee, Choong-Ki
1
Lee, Hye‐Rin
1
Liu, Xiaoming
1
Majeed, Salman
1
Ng, Christy Yen Nee
1
Nimri, Rawan
1
Park, Seo Ah
1
more ...
less ...
Published in...
All
International journal of hospitality management
5
Tourism and hospitality research : the surrey quarterly review
2
Tourism management : research, policies, practice
2
International Journal of Contemporary Hospitality Management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism and hospitality research : THR
1
Tourism economics : the business and finance of tourism and recreation
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Other ZBW resources
1
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determinants affecting comprehensive property-level hotel performance : the moderating role of hotel type
Kim, Woo Gon
;
Cho, Meehee
;
Brymer, Robert A.
- In:
International journal of hospitality management
34
(
2013
),
pp. 404-412
Persistent link: https://www.econbiz.de/10009767474
Saved in:
2
Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention
Jang, Yoon Jung
;
Cho, Sun-bai
;
Kim, Woo Gon
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 431-444
Persistent link: https://www.econbiz.de/10010199572
Saved in:
3
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
Saved in:
4
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
5
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
Kim, Woo Gon
;
Ng, Christy Yen Nee
;
Kim, Yen-soon
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 10-17
Persistent link: https://www.econbiz.de/10003798132
Saved in:
6
The impact of social media reviews on restaurant performance : the moderating role of excellence certificate
Kim, Woo Gon
;
Li, Jun
;
Brymer, Robert A.
- In:
International journal of hospitality management
55
(
2016
),
pp. 41-51
Persistent link: https://www.econbiz.de/10011497923
Saved in:
7
Hedonic adaptation and satiation : understanding switching behavior in the restaurant industry
Line, Nathaniel D.
;
Hanks, Lydia
;
Kim, Woo Gon
- In:
International journal of hospitality management
52
(
2016
),
pp. 143-153
Persistent link: https://www.econbiz.de/10011442851
Saved in:
8
Freedom of choice as a critical success factor in destination marketing : empirical evidence from a far-east gambling city
Li, Jun
;
Chung, Yeasun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
3
,
pp. 321-332
Persistent link: https://www.econbiz.de/10011884816
Saved in:
9
The influence of recent hotel amenities and green practices on guests' price premium and revisit intention
Kim, Woo Gon
;
Li, Jun
;
Han, Jin Soo
;
Kim, Yunkyong
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
3
,
pp. 577-593
Persistent link: https://www.econbiz.de/10011702499
Saved in:
10
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
