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Customer satisfaction
Malaysia
22
Consumer behaviour
20
Konsumentenverhalten
20
Kundenzufriedenheit
15
Service quality
14
Dienstleistungsqualität
13
Firm performance
11
Unternehmenserfolg
11
Beziehungsmarketing
10
Relationship marketing
10
Emotion
8
KMU
7
Online retailing
7
SME
7
Entrepreneurship
6
Entrepreneurship approach
6
Hotel industry
6
Hotellerie
6
Online-Handel
6
Arbeitszufriedenheit
5
Coronavirus
5
Human Resource Management
5
Job satisfaction
5
Personalmanagement
5
Arbeitsleistung
4
Bank
4
Bibliometrics
4
Bibliometrie
4
Business start-up
4
COVID-19
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Employee retention
4
Islamic finance
4
Islamisches Finanzsystem
4
Job performance
4
Mitarbeiterbindung
4
Social Web
4
Social web
4
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Undetermined
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Article
18
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15
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15
research-article
2
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English
17
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1
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Amin, Muslim
18
Cobanoglu, Cihan
4
Sajad Rezaei
4
Fontaine, Rodrigue
3
Isa, Zaidi
3
Ali, Faizan
2
Herjanto, Halimin
2
Zaidi Isa
2
Abolghasemi, Maryam
1
Aldakhil, Abdullah Mohamed
1
Hoq, Mohammad Ziaul
1
Ismayatim, Wan Faizatul Aniza
1
Kassim, Emilia
1
Moghaddam, Minoo
1
Mohamed, Norshidah
1
Nasharuddin, Siti Zaroha
1
Nizam, Ahmad
1
Okumus, Fevzi
1
Padma Panchapakesan
1
Ryu, Kisang
1
Sultana, Nigar
1
Wu, Chengzhong
1
Yahya, Zatilaziya
1
Zaidi Bin Isa
1
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International Journal of Islamic and Middle Eastern Finance and Management
2
Journal for global business advancement : JGBA
2
Journal of hospitality marketing & management
2
Nankai business review international
2
The international journal of bank marketing : IJBM
2
International Journal of Bank Marketing
1
International journal of Islamic and Middle Eastern finance and management
1
International journal of contemporary hospitality management
1
Journal of hospitality and tourism insights
1
Services marketing quarterly
1
South Asian journal of management : SAJM
1
The service industries journal
1
Tourism review
1
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ECONIS (ZBW)
15
Other ZBW resources
2
RePEc
1
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1
The effect of trust, customer satisfaction and image on customers' loyalty in Islamic banking sector
Hoq, Mohammad Ziaul
;
Sultana, Nigar
;
Amin, Muslim
- In:
South Asian journal of management : SAJM
17
(
2010
)
1
,
pp. 70-93
Persistent link: https://www.econbiz.de/10003979690
Saved in:
2
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
3
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
4
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
5
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
Saved in:
6
Islamic banks : contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim on non-Muslim customers in Malaysia
Amin, Muslim
;
Zaidi Isa
;
Fontaine, Rodrigue
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
2
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009733592
Saved in:
7
An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim
;
Zaidi Isa
- In:
International journal of Islamic and Middle Eastern …
1
(
2008
)
3
,
pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
Saved in:
8
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
9
User satisfaction with mobile websites : the impact of perceived usefulness (PU), perceived ease of use (PEUO) and trust
Amin, Muslim
;
Sajad Rezaei
;
Abolghasemi, Maryam
- In:
Nankai business review international
5
(
2014
)
3
,
pp. 258-274
Persistent link: https://www.econbiz.de/10011386230
Saved in:
10
The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim
;
Aldakhil, Abdullah Mohamed
;
Wu, Chengzhong
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
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