//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
"Regions" as brands : an empir...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
113
Konsumentenverhalten
110
Relationship marketing
44
Beziehungsmarketing
43
Australia
35
Großbritannien
34
Brand management
32
United Kingdom
32
Markenführung
30
Brand image
25
Markenimage
25
Wine
25
Australien
24
Theorie
24
Theory
24
Luxury goods
22
Luxusgüter
22
Marketing management
22
Marketingmanagement
22
Social Web
20
Social web
20
Marketing
19
Service quality
19
Advertising
18
Online retailing
18
Online-Handel
18
Advertising effects
17
Brand
17
Dienstleistungsqualität
17
Economic growth
17
Emotion
17
Kundenzufriedenheit
17
Retail trade
17
Wein
17
Werbewirkung
17
Wirtschaftswachstum
17
E-commerce
16
Einzelhandel
16
Electronic Commerce
16
more ...
less ...
Online availability
All
Undetermined
12
Free
1
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Aufsatz im Buch
1
Book section
1
Case study
1
Fallstudie
1
research-article
1
review
1
more ...
less ...
Language
All
English
19
Author
All
Thaichon, Park
9
Hall, John
5
Quach, Sara
4
Wong, Ho Yin
4
Sultan, Parves
3
Surachartkumtonkun, Jiraporn
3
Arambewela, Rodney
2
Basarin, V. John
2
Lockstone-Binney, Leonie
2
Perrone, Anthony
2
Radu, Alexandru
2
Weaven, Scott
2
Alabastro, Artem
1
Bavalur, Amulya Sai
1
Ferm, Lars-Erik Casper
1
Gayler, John
1
Hafezniya, Hanieh
1
Jabarzadeh, Younis
1
Jaiswal, Deepak
1
Jebarajakirthy, Charles
1
Kaushal, Vikrant
1
Kokatnur, Shilpa
1
Lavuri, Rambabu
1
Mohan, Ashutosh
1
Nair, Meeta
1
Nguyen, Mai
1
O'Mahony, Barry
1
Pontes, Nicolas
1
Singhal, Anubhuti
1
Vahdat, Arash
1
Yin Wong, Ho
1
more ...
less ...
Published in...
All
Asia Pacific journal of marketing and logistics
4
Services marketing quarterly
2
Asia Pacific Journal of Marketing and Logistics
1
International Journal of Quality and Service Sciences
1
International journal of hospitality management
1
International journal of services, economics and management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
Psychology & marketing
1
Strategic marketing in fragile economic conditions
1
The journal of brand management : an international journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
17
Other ZBW resources
2
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony
;
Wong, Ho Yin
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10010255102
Saved in:
2
The antecedents of word-of-mouth behaviour : the service quality perspective
Wong, Ho Yin
;
Perrone, Anthony
- In:
Strategic marketing in fragile economic conditions
,
(pp. 185-202)
.
2014
Persistent link: https://www.econbiz.de/10010416837
Saved in:
3
An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University
Sultan, Parves
;
Wong, Ho Yin
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 487-521
Persistent link: https://www.econbiz.de/10010422299
Saved in:
4
How service quality affects university brand performance, university brand image and behavioural intention : the mediating effects of satisfaction and trust and moderating roles of gender and study mode
Sultan, Parves
;
Wong, Ho Yin
- In:
The journal of brand management : an international journal
26
(
2019
)
3
,
pp. 332-347
Persistent link: https://www.econbiz.de/10012060081
Saved in:
5
Relationship outcomes following a service failure : the role of agent likability
Radu, Alexandru
;
Quach, Sara
;
Thaichon, Park
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
2
,
pp. 364-379
Persistent link: https://www.econbiz.de/10013553058
Saved in:
6
Chatbots in frontline services and customer experience : an anthropomorphism perspective
Nguyen, Mai
;
Ferm, Lars-Erik Casper
;
Quach, Sara
; …
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2201-2225
Persistent link: https://www.econbiz.de/10014432391
Saved in:
7
Quick-commerce : green initiatives on customer brand engagement
Lavuri, Rambabu
;
Kokatnur, Shilpa
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
11
,
pp. I-XVI
Persistent link: https://www.econbiz.de/10015210836
Saved in:
8
The effects of service quality on internet service provider customers' behaviour : a mixed methods study
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 435-463
Persistent link: https://www.econbiz.de/10011583360
Saved in:
9
Host and guest value co-creation and satisfaction in a shared economy : the case of Airbnb
Thaichon, Park
;
Surachartkumtonkun, Jiraporn
;
Singhal, …
- In:
Journal of global scholars of marketing science : …
30
(
2020
)
4
,
pp. 407-422
Persistent link: https://www.econbiz.de/10012286212
Saved in:
10
Examining antecedents of reconciliation following service failure and recovery
Radu, Alexandru
;
Surachartkumtonkun, Jiraporn
;
Weaven, Scott
- In:
Journal of strategic marketing
28
(
2020
)
5
,
pp. 417-433
Persistent link: https://www.econbiz.de/10012313910
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->