Showing 1 - 10 of 25
This study aims to examine: 1.) The Influence of Prices on Customer Satisfaction; 2.) The Influence of Service Quality on Customer Satisfaction; 3.) The Influence of Brand Image on Customer Satisfaction; and 4.) The Influence of Price, Service Quality, and Brand Image on Customer Satisfaction....
Persistent link: https://www.econbiz.de/10014095481
This research was conducted with the aim of knowing the effect of service quality, price, and customer satisfaction on customer loyalty. The data collection technique used is a quantitative method by distributing questionnaires as a research instrument which is measured based on a Likert scale....
Persistent link: https://www.econbiz.de/10014082549
The rapid development of technology has made changes in all aspects of human life. Seeing the opportunities that are getting bigger, everyone is competing to create innovations that can make it easier for humans in everyday life. One of them is in the field of transportation, namely the presence...
Persistent link: https://www.econbiz.de/10014082569
The purpose of this study was to identify the effect of product quality, service quality and price on consumer satisfaction of 2019 Office Administration Education students at the Jakarta State University on the Shopee application. The sampling technique used was purposive sampling technique...
Persistent link: https://www.econbiz.de/10014082594
In the industrial era 4.0, globalization has become an important factor in the life of the state. Every country must experience globalization towards existing developments and progress and the impact of this globalization has been seen clearly, namely the development of national markets that...
Persistent link: https://www.econbiz.de/10014085990
This study aims to determine the effect of Service Quality (X1) Brand Image (X2) and Promotion (X3) on User Satisfaction (Y). With a population of 95, and the sample of this research is 75 respondents taken by non-probability sampling technique. The research tools consist of instrumental test,...
Persistent link: https://www.econbiz.de/10014085992
Having loyal customers is a dream for every company. Customer loyalty is an advantage for the company, so companies will try to get loyalty from their customers. For online stores, it is important to pay attention to the quality of service, product quality, and prices offered to be able to...
Persistent link: https://www.econbiz.de/10014085997
The purpose of this study was to determine the effect of trust, security, and service quality on online purchasing decisions for students of the Faculty of Economics, State University of Jakarta. The population that includes this research are students of the Faculty of Economics, the State...
Persistent link: https://www.econbiz.de/10014086005
This study aimed to test the influence of quality of service, satisfaction, trust and experiential marketing of tourists loyalty. Techniques used in data collection was done by the method of collecting data by distributing questionnaires to the respondents who had already visited tourist...
Persistent link: https://www.econbiz.de/10014102600
This study aims to determine the effect of product quality, service quality, and product price on costumer satisfaction in shopee. Times are getting more advanced and developing so that people's lifestyle will also be more instantaneous. One of the online shopping sites that are widely used by...
Persistent link: https://www.econbiz.de/10013237727