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~subject:"Emotion"
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Emotion
Consumer behaviour
48
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45
Relationship marketing
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39
Taiwan
26
Service quality
22
Customer satisfaction
20
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Ruyter, Ko de
4
Wetzels, Martin
3
Chen, Ching-fu
2
Grewal, Dhruv
2
Ludwig, Stephan
2
Aguirre, Elizabeth
1
Brüggen, Elisabeth C.
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International journal of hospitality management
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International journal of sport management and marketing : IJSMM
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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ECONIS (ZBW)
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More than words : the influence of affective content and linguistic style matches in online reviews on conversion rates
Ludwig, Stephan
;
Ruyter, Ko de
;
Friedman, Mike
; …
- In:
Journal of marketing
77
(
2013
)
1
,
pp. 87-103
Persistent link: https://www.econbiz.de/10009725642
Saved in:
2
A walk in customers' shoes : how attentional bias modification affects ownership of integrity-violating social media posts
Laer, Tony van
;
Ruyter, Ko de
;
Cox, David
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
1
,
pp. 14-27
Persistent link: https://www.econbiz.de/10009718240
Saved in:
3
The emotional review-reward effect : how do reviews increase impulsivity?
Motyka, Scott
;
Grewal, Dhruv
;
Aguirre, Elizabeth
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1032-1051
Persistent link: https://www.econbiz.de/10011951622
Saved in:
4
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
Saved in:
5
On the relationship between passion, word-of-mouth behaviour and eudaimonic wellbeing
White, Christopher James
;
Yu, Ting
- In:
International journal of sport management and marketing …
19
(
2019
)
3/4
,
pp. 253-267
Persistent link: https://www.econbiz.de/10012059520
Saved in:
6
Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees
Kao, Ya-Ling
;
Chen, Ching-fu
- In:
Management decision : MD
54
(
2016
)
8
,
pp. 1848-1860
Persistent link: https://www.econbiz.de/10011593323
Saved in:
7
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
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