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~subject:"Griechenland"
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Griechenland
Greece
17
Quality management
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Qualitätsmanagement
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Total quality management
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Dienstleistungssektor
5
Service industry
5
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Dienstleistungsqualität
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ISO 9000 series
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Performance-Messung
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Standardisierung
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Ernährungsindustrie
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Faktorenanalyse
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Hotel industry
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KMU
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SME
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Service companies
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Spain
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Agricultural and Food Policy
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Psomas, Evangelos L.
10
Fotopoulos, Christos V.
6
Kafetzopoulos, Dimitrios P.
3
Pantouvakis, Angelos
2
Vouzas, Fotis K.
2
Antony, Jiju
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Bouranta, Nancy
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Keramida, Efthalia
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The TQM journal : the international review of organizational improvement
4
Managing service quality : MSQ ; an international journal
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Business process management journal
1
The international journal of productivity and performance management : IJPPM
1
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ECONIS (ZBW)
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Critical factors for effective implementation of ISO 9001 in SME service companies
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
; …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
5
,
pp. 440-457
Persistent link: https://www.econbiz.de/10008662233
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2
Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
; …
- In:
Business process management journal
17
(
2011
)
3
,
pp. 437-460
Persistent link: https://www.econbiz.de/10009245160
Saved in:
3
The impact of ISO 9001 effectiveness on the performance of service companies
Psomas, Evangelos L.
;
Pantouvakis, Angelos
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
2
,
pp. 149-164
Persistent link: https://www.econbiz.de/10009728562
Saved in:
4
The effectiveness of the ISO 9001 quality management system in service companies
Psomas, Evangelos L.
- In:
Total quality management & business excellence : an …
24
(
2013
)
7
,
pp. 769-781
Persistent link: https://www.econbiz.de/10009783428
Saved in:
5
The structural relationships between TQM factors and organizational performance
Fotopoulos, Christos V.
;
Psomas, Evangelos L.
- In:
The TQM journal : the international review of …
22
(
2010
)
5
,
pp. 539-552
Persistent link: https://www.econbiz.de/10008662613
Saved in:
6
Investigating total quality management practice's inter-relationships in ISO 9001:2000 certified organisations
Fotopoulos, Christos V.
;
Psomas, Evangelos L.
;
Vouzas, …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 503-515
Persistent link: https://www.econbiz.de/10003995847
Saved in:
7
ISO 9001:2000 implementation in the Greek food sector
Fotopoulos, Christos V.
;
Psomas, Evangelos L.
;
Vouzas, …
- In:
The TQM journal : the international review of …
22
(
2010
)
2
,
pp. 129-142
Persistent link: https://www.econbiz.de/10003996260
Saved in:
8
Total quality management practices and results in food companies
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
- In:
The international journal of productivity and …
59
(
2010
)
7
,
pp. 668-687
Persistent link: https://www.econbiz.de/10008778220
Saved in:
9
Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
Saved in:
10
Critical success factors of lean in the public services sector : the case of the Greek citizen's service centers
Keramida, Efthalia
;
Psomas, Evangelos L.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2304-2321
Persistent link: https://www.econbiz.de/10014457688
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