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~subject:"Indien"
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Service quality and customers'...
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Indien
India
104,987
Bank
67,044
Relationship marketing
31,413
Beziehungsmarketing
30,753
Service quality
24,156
Dienstleistungsqualität
23,408
Consumer behaviour
19,815
Konsumentenverhalten
19,539
Theorie
18,282
Regression analysis
18,001
Theory
17,996
Regressionsanalyse
17,992
Customer satisfaction
17,046
Kundenzufriedenheit
15,450
Deutschland
10,528
USA
9,160
United States
8,229
China
8,080
Schätzung
7,738
Germany
7,663
Estimation
7,581
Kreditgeschäft
7,301
Welt
7,148
Bank lending
7,103
World
7,078
Wirtschaftswachstum
6,852
Economic growth
6,503
Bankenregulierung
6,251
Bank regulation
6,233
Unternehmenserfolg
5,728
Schätztheorie
5,725
Firm performance
5,695
Estimation theory
5,665
Finanzsektor
5,531
Financial sector
5,485
Bankrisiko
5,036
Bank risk
5,008
Finanzkrise
4,612
Financial crisis
4,534
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All
Free
24,227
Undetermined
16,336
CC license
1,252
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Article
63,218
Book / Working Paper
61,017
Journal
808
Database
2
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Article in journal
36,118
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36,118
Graue Literatur
10,988
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10,988
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8,544
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8,544
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8,359
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7,853
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3,796
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3,796
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1,424
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1,415
Hochschulschrift
1,015
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854
Case study
845
Fallstudie
845
Amtsdruckschrift
842
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842
Thesis
583
Statistik
582
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472
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331
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331
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280
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280
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242
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242
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239
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239
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178
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166
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112
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104
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94
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89
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69
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100,773
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22,430
German
1,492
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180
Russian
144
Hindi
93
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27
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16
Portuguese
15
Polish
13
Hungarian
12
Italian
12
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6
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5
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3
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3
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3
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3
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2
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2
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2
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2
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1
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Author
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Jha, Raghbendra
206
Duflo, Esther
181
Sen, Kunal
172
Gaiha, Raghav
168
Singh, Nirvikar
160
Banerjee, Abhijit V.
146
Ravallion, Martin
125
Pande, Rohini
120
Gulati, Ashok
115
Rao, Vijayendra
110
Ghani, Ejaz
109
Goldar, Bishwanath
109
Rangarajan, Chakravarthi
109
Kamaiah, Bandi
108
Bhalotra, Sonia
107
Ghosh, Saibal
105
Kerr, William R.
104
Azam, Mehtabul
100
Muralidharan, Karthik
98
Singh, Tarlok
97
Rosenzweig, Mark R.
95
Mohan, Rakesh
94
Patnaik, Ila
94
Reddy, Y. V.
93
Mitra, Arup
91
Bhaumik, Sumon Kumar
90
Goyal, Ashima
89
Maitra, Pushkar
88
Shah, Ajay
88
Aithal, P. S.
85
Govinda Rao, Marapalli
83
Prakash, Nishith
83
Roy, Tirthankar
82
Bardhan, Pranab K.
80
Budhwar, Pawan
80
Mahendra Dev, S.
80
Ray, Ranjan
80
Deininger, Klaus W.
77
Khare, Arpita
77
Kumar, Anjani
77
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Institution
All
National Bureau of Economic Research
373
Indien / Registrar General
352
World Bank
276
Indien / Registrar General and Census Commissioner
263
National Council of Applied Economic Research
248
Forum of Free Enterprise
172
Reserve Bank of India
137
Export Import Bank of India
105
OECD
102
Indien / Labour Bureau
100
East India Company
87
National Sample Survey Organisation
85
Indian Economic Association
76
Indian Institute of Foreign Trade
76
Indien
71
Weltbank
58
Indian Society of Agricultural Economics
56
World Bank Group
54
Associated Chambers of Commerce and Industry of India
52
Indian Investment Centre
50
Internationales Arbeitsamt
50
Indian Council of Social Science Research
47
International Labour Office
46
Asian Development Bank
41
International Monetary Fund
40
FAO
37
Overseas Development Institute
37
Academic Foundation <Delhi>
36
Indien / Planning Commission
36
Federation of Indian Chambers of Commerce and Industry
35
World Institute for Development Economics Research
35
Indian Council for Research on International Economic Relations
34
National Institute of Rural Development
34
Indien / Office of the Registrar General & Census Commissioner
32
National Sample Survey Organisation, Department of Statistics, Ministry of Planning, Government of India
32
Indian Institute of Foreign Trade <Delhi>
31
Indian Institute of Public Administration
31
World Trade Organization
31
Institute for Sustainable Development <Lucknow>
30
Economic and Scientific Research Foundation
28
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Published in...
All
The Indian economic journal
1,285
The Indian journal of economics
1,185
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,118
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
1,002
Economic developments in India : quarterly update : analysis, reports, policy documents
920
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
888
The Asian economic review : journal of the Indian Institute of Economics
794
Indian journal of agricultural economics
682
Working paper
651
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
605
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
525
Economic affairs : quarterly journal of economics
501
Global business review
424
Margin : quarterly journal of the National Council of Applied Economic Research
409
Praj̄nȧn : journal of social and management sciences
392
International journal of Indian culture and business management
387
Policy research working paper : WPS
385
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
371
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
370
NBER working paper series
370
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
355
Discussion paper series / IZA
343
Working papers / National Institute of Public Finance and Policy
318
Journal of Indian School of Political Economy : a journal devoted to the study of Indian economy, polity, and society
311
Working paper / National Bureau of Economic Research, Inc.
299
Working paper / Indian Institute of Management, Ahmedabad
297
Occasional papers / Reserve Bank of India
295
Papers read at the ... annual conference of the Indian Economic Association
284
NBER Working Paper
283
Journal of development economics
279
Vision : the journal of business perspective
264
Working paper / Institute for Social and Economic Change
262
Indian journal of industrial relations
258
Policy Research Working Paper
251
World Bank Policy Research Working Paper
246
International journal of Indian culture and business management : IJICBM
244
IIM Bangalore Research Paper
240
The economic studies : fortnightly ; a journal of socio-economic outlook & trend
239
Occasional paper
238
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Source
All
ECONIS (ZBW)
122,942
USB Cologne (EcoSocSci)
1,416
EconStor
566
OLC EcoSci
69
BASE
18
RePEc
18
USB Cologne (business full texts)
10
ArchiDok
5
Other ZBW resources
1
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1
Service Failure and Complaining Behavior in Indian Banking Industry : A Factor Analytic Study
Malik, Garima
-
2013
handing errors, costly services, task complexity, technological errors and organizational
factors
. Service failures dimensions … can be used by the banks in
India
to improve their service process and delivery. The study found a specific pattern of …
Persistent link: https://www.econbiz.de/10013076215
Saved in:
2
Customer satisfaction index as a performance evaluation metric : a study on Indian e-banking industry
Rajendran, Ragu Prasadh
;
Suresh, Jayshree
- In:
International journal of business
22
(
2017
)
3
,
pp. 251-274
Persistent link: https://www.econbiz.de/10011747417
Saved in:
3
Measuring service quality in Indian automobile aftersales : AutoIND scale
Singh, Munish Pal
;
Sharma, Satyendra Kumar
;
Chanda, Udayan
- In:
International journal of process management and …
13
(
2023
)
3
,
pp. 401-422
Persistent link: https://www.econbiz.de/10014314006
Saved in:
4
Post-service recovery customer satisfaction in Indian retail banking : a qualitative perspective
Mandal, Pratap Chandra
- In:
International journal of financial services management …
8
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011407241
Saved in:
5
Service failure management system : evidence from the Indian hospitality industry
Vikash
;
Kaushik, Neeraj
- In:
International journal of services and operations …
48
(
2024
)
3
,
pp. 395-408
Persistent link: https://www.econbiz.de/10015066785
Saved in:
6
How does culture impact customer evaluation in online complaining? : evidence from Germany and
India
Sengupta, Sanchayan
- In:
Journal of global information management : an official …
28
(
2020
)
2
,
pp. 131-159
Persistent link: https://www.econbiz.de/10012304208
Saved in:
7
An empirical study of customer satisfaction towards
bank
payment card service quality in Ho Chi Minh banking branches
Nhu Ty Nguyen
;
Tran Thanh Tuyen
;
Wang, Chia Nan
- In:
International journal of economics and finance
6
(
2014
)
5
,
pp. 170-181
Persistent link: https://www.econbiz.de/10010363486
Saved in:
8
The mediating role of customer satisfaction and its effect on service quality-customer loyalty link
Sadiq, Mohd
;
Adil, Mohd
- In:
International journal of productivity and quality …
32
(
2021
)
4
,
pp. 520-535
Persistent link: https://www.econbiz.de/10012516747
Saved in:
9
Service quality dimensions : an empirical investigation of commercial banks in
India
using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
10
From traditional banking to technology-enabled banking services in
India
: a study of
bank
customers' perceptive
Ali, Liaqat
;
Kaur, Simran Jit
- In:
Journal for global business advancement : JGBA
15
(
2022
)
4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014309015
Saved in:
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