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Industrie
Großbritannien
135,614
United Kingdom
92,146
Bibliometrics
19,579
Bibliometrie
19,519
Deutschland
15,435
Customer satisfaction
13,641
USA
13,513
Kundenzufriedenheit
13,506
Germany
12,872
Dienstleistungssektor
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11,214
Theorie
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Frankreich
8,633
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7,645
Consumer behaviour
7,621
Service quality
7,545
Dienstleistungsqualität
7,530
EU-Staaten
6,884
France
6,836
EU countries
6,774
Beziehungsmarketing
6,581
Relationship marketing
6,570
Schätzung
5,892
Estimation
5,546
Welt
4,677
World
4,605
Vergleich
4,417
Comparison
4,216
Japan
4,114
Italien
3,935
Innovation
3,774
Wirtschaftsgeschichte
3,702
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Italy
3,384
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Girma, Sourafel
25
Haskel, Jonathan
22
Kneller, Richard
22
Greenaway, David
21
Görg, Holger
21
Redding, Stephen
21
Griffith, Rachel
17
Broadberry, Stephen N.
16
Mattoo, Aaditya
16
Proudman, James
16
Kerr, William R.
15
Martin, Ralf
15
Nerb, Gernot
15
Symeonidis, George
15
Bloom, Nicholas
14
Schröder, Christoph
14
Ghani, Ejaz
13
Harris, Richard I. D.
13
Cameron, Gavin F.
12
Hijzen, Alexander
11
Kerr, William
11
Overman, Henry G.
11
Arnold, Jens Matthias
10
Dobbelaere, Sabien
10
Driffield, Nigel L.
10
O'Connell, Stephen D.
10
Van Reenen, John
10
Driver, Ciaran F.
9
Price, Simon
9
Slaughter, Matthew J.
9
Acemoglu, Daron
8
Aghion, Philippe
8
Baldwin, John R.
8
Greenhalgh, Christine
8
Hart, Peter Edward
8
Kohtamäki, Marko
8
Lachner, Josef
8
Pereira, Sonia C.
8
Rose, George
8
Timmer, Marcel
8
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National Bureau of Economic Research
16
Royal Society of Arts (Great Britain)
11
Society of Arts (Great Britain)
8
Allgemeines Treuunternehmen
7
Centre for Economic Performance
6
Confederation of British Industry
6
National Economic Development Office
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World Bank
5
Deutsches Institut für Wirtschaftsforschung
4
England and Wales / Parliament
4
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
4
National Institute of Economic and Social Research
4
United States / National Recovery Administration
4
University of Cambridge / Department of Applied Economics
4
University of Nottingham / Centre for Research on Globalisation and Labour Markets
4
Confederation British Industry
3
Deutschland / Statistisches Bundesamt
3
Europäische Kommission
3
Europäische Kommission / Statistisches Amt
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Federation of British Industries
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Fraunhofer-Institut für System- und Innovationsforschung
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Great Britain
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Great Britain / Central Office of Information / Reference Division
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National Economic Development Council
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New Hampshire
3
Policy Studies Institute
3
University of Oxford / Institute of Economics and Statistics
3
University of Reading / Department of Economics
3
Zentrum für Europäische Wirtschaftsforschung
3
Anglo-German Foundation for the Study of Industrial Society
2
Centre for Quantitative Economics & Computing
2
Commission of the European Communities
2
CompNet Task Force
2
Convention of Royal Burghs (Scotland)
2
Econtel Research
2
European Foundation for the Improvement of Living and Working Conditions
2
Forschungsinstitut zur Zukunft der Arbeit
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
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2
Great Britain / Parliament / House of Commons
2
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Discussion paper / Centre for Economic Policy Research
26
International journal of production research
26
Applied economics
24
International journal of production economics
21
Research papers / Leverhulme Centre for Research on Globalisation and Economic Policy
21
Regional studies
19
Discussion paper
18
Industrial marketing management : the international journal for industrial and high-tech firms
17
NBER working paper series
15
The economic journal : the journal of the Royal Economic Society
15
Industrial and corporate change
14
Policy research working paper : WPS
14
Working paper / National Bureau of Economic Research, Inc.
14
ifo Schnelldienst
14
NBER Working Paper
13
The service industries journal
13
Working paper
13
Discussion paper series / IZA
12
International journal of productivity and quality management : IJPQM
12
Ifo Schnelldienst
11
Occasional papers / The National Institute of Economic and Social Research
11
Research policy : policy, management and economic studies of science, technology and innovation
11
Working papers / Bank of England
10
World Bank Policy Research Working Paper
10
Economica
9
Journal of business research : JBR
9
Oxford bulletin of economics and statistics
9
SpringerLink / Bücher
9
Structural change and economic dynamics : SC+ED
9
The journal of business & industrial marketing
9
The journal of industrial economics
9
The journal of product innovation management : an international publication of the Product Development & Management Association
9
Working paper / Centre for Business Research, University of Cambridge
9
Economic and social studies
8
Economics letters
8
International journal of technology management : IJTM
8
National Institute economic review
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Oxford economic papers
8
Review of world economics
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Scottish journal of political economy : the journal of the Scottish Economic Society
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ECONIS (ZBW)
3,185
USB Cologne (EcoSocSci)
120
EconStor
48
RePEc
12
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1
Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen
;
Wang, Dan
;
Prajogo, Daniel
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
Saved in:
2
Assessment of impact of after sales service attributes on customer satisfaction for a home-appliances manufacturing firm
Murali, Sivanesan
;
Pugazhendhi, Singara
;
Muralidharan, …
- In:
International journal of enterprise network management
7
(
2016
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011592474
Saved in:
3
Industrielle Dienstleistungen: Servicestrategie oder Outsourcing?
Töpfer, Armin
(
ed.
);
Mehdorn, Hartmut
(
contributor
); …
-
1996
Persistent link: https://www.econbiz.de/10000562861
Saved in:
4
Vom Produkt über Service zur Dienstleistung : Ansatzpunkte zur Differenzierung gegenüber dem Wettbewerb
Töpfer, Armin
- In:
Industrielle Dienstleistungen: Servicestrategie oder …
,
(pp. 1-13)
.
1996
Persistent link: https://www.econbiz.de/10001292739
Saved in:
5
Strategische Wettbewerbsvorteile durch industrielle Dienstleistungen
Olemotz, Thomas
-
1995
Persistent link: https://www.econbiz.de/10013388515
Saved in:
6
Toward digital service-sales ambidexterity in industrial firms : a microfoundations perspective
Classen, Moritz
-
2022
Persistent link: https://www.econbiz.de/10013348897
Saved in:
7
How does manufacturing service perceived value influence customer satisfaction? : an investigation of global semiconductor industry
Chou, Chieh-min
- In:
International journal of production research
52
(
2014
)
17
,
pp. 5041-5054
Persistent link: https://www.econbiz.de/10010419111
Saved in:
8
New service development by manufacturing firms : effects of customer participation under environmental contingencies
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 497-505
Persistent link: https://www.econbiz.de/10012105180
Saved in:
9
Exploring the impact of product service quality on buyer commitment and loyalty in B to B relationships
Kim, Sung Hong
;
Kim, Jin Han
;
Lee, Won Jun
- In:
Journal of business-to-business marketing
25
(
2018
)
2
,
pp. 91-117
Persistent link: https://www.econbiz.de/10011873879
Saved in:
10
TQM success factors in North Indian manufacturing and service industries
Kumar, Raj
;
Garg, Dixit
;
Garg, T. K.
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
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