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Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Amin, Muslim - In: The international journal of bank marketing : IJBM 34 (2016) 3, pp. 280-306

Persistent link: https://www.econbiz.de/10011593721

The effect of trust, customer satisfaction and image on customers' loyalty in Islamic banking sector

Hoq, Mohammad Ziaul; Sultana, Nigar; Amin, Muslim - In: South Asian journal of management : SAJM 17 (2010) 1, pp. 70-93

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Exploring online repurchase behavioural intention of university students in Malaysia

Sajad Rezaei; Amin, Muslim - In: Journal for global business advancement : JGBA 6 (2013) 2, pp. 92-119

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Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry

Amin, Muslim; Yahya, Zatilaziya; Ismayatim, Wan … - In: Services marketing quarterly 34 (2013) 2, pp. 115-125

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The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry

Ali, Faizan; Amin, Muslim - In: Journal for global business advancement : JGBA 7 (2014) 3, pp. 249-264

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Islamic banks : contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim on non-Muslim customers in Malaysia

Amin, Muslim; Zaidi Isa; Fontaine, Rodrigue - In: The international journal of bank marketing : IJBM 31 (2013) 2, pp. 79-97

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An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking

Amin, Muslim; Zaidi Isa - In: International journal of Islamic and Middle Eastern … 1 (2008) 3, pp. 191-209

Persistent link: https://www.econbiz.de/10003782399

An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry

Ali, Faizan; Amin, Muslim; Cobanoglu, Cihan - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 449-475

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User satisfaction with mobile websites : the impact of perceived usefulness (PU), perceived ease of use (PEUO) and trust

Amin, Muslim; Sajad Rezaei; Abolghasemi, Maryam - In: Nankai business review international 5 (2014) 3, pp. 258-274

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The structural relationship between TQM, employee satisfaction and hotel performance

Amin, Muslim; Aldakhil, Abdullah Mohamed; Wu, Chengzhong; … - In: International journal of contemporary hospitality management 29 (2017) 4, pp. 1256-1278

Persistent link: https://www.econbiz.de/10011708033