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A literature review on consumer's complaining behavior and dissatisfaction : implication of marketing strategies with special reference to the online retail sector

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Persistent link: https://www.econbiz.de/10012696532

"My store my brand" - a critical review of online and offline private label brands in India

Pangriya, Ruchita; Kumar, M. Rupesh - In: International journal of Indian culture and business … 16 (2018) 2, pp. 223-244

Persistent link: https://www.econbiz.de/10011933502

Factors influencing purchase intention of store brands in organised fashion retail

Gandhi, Aradhana; Bhattacharya, Sonali - In: International journal of electronic marketing and … 12 (2021) 4, pp. 414-430

Persistent link: https://www.econbiz.de/10012669855

Linkages of retailer personality, perceived quality and purchase intention with retailer loyalty : a study of Indian non-food retailing

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Persistent link: https://www.econbiz.de/10010348744

For Indian online shoppers, have saying and doing parted ways?

Mishra, Manit - In: Psychology & marketing 35 (2018) 1, pp. 5-19

Persistent link: https://www.econbiz.de/10011970166

Webographics and perceived service quality : an Indian e-retail context

Kalia, Prateek - In: International journal of services, economics and management 8 (2017) 3, pp. 152-168

Persistent link: https://www.econbiz.de/10011892309

Understanding Indian online clothing shopper loyalty and disloyalty : the impact of e-lifestyles and website quality

Pandey, Shweta; Chawla, Deepak - In: Journal of internet commerce 15 (2016) 4, pp. 332-352

Persistent link: https://www.econbiz.de/10011636542

The impact of online shopping convenience on satisfaction, loyalty, and word-of-mouth in Indian context

Deshwal, Pankaj; Prakash, Shantanu; Agrawal, Isha - In: International journal of business and globalisation : IJBG 36 (2024) 1, pp. 27-38

Persistent link: https://www.econbiz.de/10015057559

Comparative analysis of selected probabilistic customer lifetime value models in online shopping

Jasek, Pavel; Vrana, Lenka; Sperkova, Lucie; Smutny, Zdenek - In: Journal of business economics and management 20 (2019) 3, pp. 398-423

The selection of a suitable customer lifetime value (CLV) model is a key issue for companies that are introducing a CLV managerial approach in their online B2C relationship stores. The online retail environment places CLV models on several specific assumptions, e.g. non-contractual relationship,...

Persistent link: https://www.econbiz.de/10012175745

The effects of post-adoption beliefs on the expectation-confirmation model in an electronics retail setting

Hsiao, Chun-Hua - In: Total quality management & business excellence : an … 29 (2018) 8, pp. 866-880

Persistent link: https://www.econbiz.de/10011884011

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