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Measuring customer agility from online reviews using big data text analytics

Zhou, Shihao; Qiao, Zhilei; Du, Qianzhou; Wang, G. Alan; … - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 510-539

Persistent link: https://www.econbiz.de/10011885763

Effects of membership tier on user content generation behaviors : evidence form online reviews

Fu, Dongpu; Hong, Yili; Wang, KanLiang; Fan, Weiguo - In: Electronic commerce research 18 (2018) 3, pp. 457-483

Persistent link: https://www.econbiz.de/10011901667

A comparative analysis of major online review platforms : implications for social media analytics in hospitality and tourism

Xiang, Zheng; Du, Qianzhou; Ma, Yufeng; Fan, Weiguo - In: Tourism management : research, policies, practice 58 (2017), pp. 51-65

Persistent link: https://www.econbiz.de/10011634642

Can "gold medal" online sellers earn gold? : the impact of reputation badges on sales

Cheng, Hsing Kenneth; Fan, Weiguo; Guo, Peipei; Huang, … - In: Journal of management information systems : JMIS 37 (2020) 4, pp. 1099-1127

Persistent link: https://www.econbiz.de/10012414519

Moderating effects of rating on text and helpfulness in online hotel reviews : an analytical approach

Shin, Seunghun; Du, Qianzhou; Ma, Yufeng; Fan, Weiguo; … - In: Journal of hospitality marketing & management 30 (2021) 2, pp. 159-177

Persistent link: https://www.econbiz.de/10012423287

Subdivided or aggregated online review systems : which is better for online takeaway vendors?

Wang, Hongpeng; Du, Rong; Li, Jin; Fan, Weiguo - In: Electronic commerce research 20 (2020) 4, pp. 915-944

Persistent link: https://www.econbiz.de/10012309250

Effects of Membership Tier on User Content Generation Behaviors : Evidence from Online Reviews

Fu, Dongpu - 2017

Online shopping websites typically classify customers into different membership tiers in their customer relationship management systems. This study investigates the effects of membership tiers on user content generation behavior in the context of an electronic commerce marketplace that has a...

Persistent link: https://www.econbiz.de/10012951961

Study on the influencing of B2B parasocial relationship on repeat purchase intention in the online purchasing environment : an empirical study of B2B e-commerce platform

Yuan, Chunlin; Moon, Hakil; Wang, Shuman; Yu, Xiaolei; … - In: Industrial marketing management : the international … 92 (2021), pp. 101-110

Persistent link: https://www.econbiz.de/10012490947