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~subject:"Quality management"
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Quality management
Malaysia
31
management
29
innovation
24
knowledge management
22
Consumer behaviour
20
Konsumentenverhalten
20
education
20
knowledge
17
Qualitätsmanagement
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learning
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higher education
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human capital
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human resource management
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quality of life
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students
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knowledge sharing
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leadership
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English
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Ooi, Keng-Boon
7
Ooi, Keng-boon
7
Lee, Voon-Hsien
6
Lin, Binshan
5
Chong, Alain Yee Loong
3
Lim, Ai-Fen
3
Tan, Garry Wei-Han
3
Foo, Pik-Yin
2
Lam, Siew-yong
2
Teh, Pei-lee
2
Alryalat, Mohammad A.A.
1
Arumugam, Veeri
1
Cham, Tat Huei
1
Cheah, Weng-choong
1
Dwivedi, Yogesh K.
1
Han, Garry Tan Wei
1
Kongkiti Phusavat
1
Loke, Siew-Phaik
1
Sit, Wen-Yi
1
Tan, Boon-in
1
Teh, Pei-Lee
1
Wooi, Janet Lew-sian
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of services, economics and management
2
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Journal of Enterprise Information Management
1
Journal of business economics and management
1
Management decision
1
Managing service quality : MSQ ; an international journal
1
Supply chain management
1
The journal of services marketing
1
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ECONIS (ZBW)
13
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1
The effectiveness of TQM : a stimulator for knowledge distribution?
Ooi, Keng-boon
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 653-671
Persistent link: https://www.econbiz.de/10009572334
Saved in:
2
TQM, knowledge management and collaborative commerce adoption: a literature review and research framework
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Lin, Binshan
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 457-473
Persistent link: https://www.econbiz.de/10003995845
Saved in:
3
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
4
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Lee, Voon-Hsien
;
Wooi, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
Saved in:
5
TQM and service quality : a survey of commercial banking industry in Malaysia
Sit, Wen-Yi
;
Ooi, Keng-Boon
;
Loke, Siew-Phaik
;
Han, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 78-91
Persistent link: https://www.econbiz.de/10008908354
Saved in:
6
Does TQM support innovation performance in Malaysia's manufacturing industry?
Ooi, Keng-Boon
;
Lin, Binshan
;
Teh, Pei-Lee
;
Chong, …
- In:
Journal of business economics and management
13
(
2012
)
2
,
pp. 366-393
Persistent link: https://www.econbiz.de/10009536763
Saved in:
7
TQM practices and knowledge sharing : an empirical study of Malaysia's manufacturing organizations
Ooi, Keng-boon
;
Cheah, Weng-choong
;
Lin, Binshan
;
Teh, …
- In:
Asia Pacific journal of management : APJM ; a …
29
(
2012
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10009537269
Saved in:
8
A structural equation model of TQM, market orientation and service quality : evidence from a developing nation
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
3
,
pp. 281-309
Persistent link: https://www.econbiz.de/10009562206
Saved in:
9
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
10
TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
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