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Continuance of mHealth service...
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Service quality
Big Data
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Customer value
5
Kundenwert
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Product quality
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Produktqualität
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Qualitätsmanagement
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Akter, Shahriar
12
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4
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Ray, Pradeep Kanta
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Uraiporn Kattiyapornpong
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Electronic markets : the international journal on networked business
2
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2
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1
Exploring omnichannel retailing : common expectations and diverse realities
1
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
2
Development and validation of an instrument to measure user perceived service quality of mHealth
Akter, Shahriar
;
D'Ambra, John
;
Ray, Pradeep Kanta
- In:
Information & management : the internat. journal of …
50
(
2013
)
4
,
pp. 181-195
Persistent link: https://www.econbiz.de/10009748424
Saved in:
3
Continuance of mHealth services at the bottom of the pyramid : the roles of service quality and trust
Akter, Shahriar
;
Ray, Pradeep Kanta
;
D'Ambra, John
- In:
Electronic markets : the international journal on …
23
(
2013
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10009716739
Saved in:
4
Service quality of mHealth platforms : development and validation of a hierarchical model using PLS
Akter, Shahriar
;
D'Ambra, John
;
Ray, Pradeep Kanta
- In:
Electronic markets : the international journal on …
20
(
2010
)
3/4
,
pp. 209-227
Persistent link: https://www.econbiz.de/10008759994
Saved in:
5
Does service quality perception in omnichannel retailing matter? : a systematic review and agenda for future research
Akter, Shahriar
;
Hossain, Muhammad Ismail
;
Lu, Qiang
; …
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 71-97)
.
2019
Persistent link: https://www.econbiz.de/10011953974
Saved in:
6
Does big data analytics influence frontline employees in services marketing?
Motamarri, Sradhi
;
Akter, Shahriar
;
Yanamandram, Venkat
- In:
Business process management journal
23
(
2017
)
3
,
pp. 623-644
Persistent link: https://www.econbiz.de/10011744797
Saved in:
7
Enabling a transformative service system by modeling quality dynamics
Akter, Shahriar
;
Wamba, Samuel Fosso
;
D'Ambra, John
- In:
International journal of production economics
207
(
2019
),
pp. 210-226
Persistent link: https://www.econbiz.de/10011957888
Saved in:
8
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
9
How does relationship quality sustain the rich world's poorest businesses?
Hani, Umme
;
Akter, Shahriar
;
Wickramasinghe, Ananda
; …
- In:
Journal of business research : JBR
133
(
2021
),
pp. 297-308
Persistent link: https://www.econbiz.de/10012590298
Saved in:
10
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
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