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Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim - In: The international journal of bank marketing : IJBM 34 (2016) 3, pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
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Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei; Amin, Muslim - In: Journal for global business advancement : JGBA 6 (2013) 2, pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
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Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim; Yahya, Zatilaziya; Ismayatim, Wan … - In: Services marketing quarterly 34 (2013) 2, pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
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The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan; Amin, Muslim - In: Journal for global business advancement : JGBA 7 (2014) 3, pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
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An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim; Zaidi Isa - In: International journal of Islamic and Middle Eastern … 1 (2008) 3, pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
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An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan; Amin, Muslim; Cobanoglu, Cihan - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
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Interdisciplinary research on service quality and internationalisation
Amin, Muslim (ed.) - 2015
Persistent link: https://www.econbiz.de/10011547780
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Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim; Ryu, Kisang; Cobanoglu, Cihan; Nizam, Ahmad - In: Journal of hospitality marketing & management 30 (2021) 7, pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
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Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin; Amin, Muslim; Okumus, Fevzi; … - In: Tourism review 77 (2022) 3, pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
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Antecedents and consequences of students' attitudes towards internationally accredited business schools : a signalling theory perspective
Butt, Muhammad Mohsin; Huisman, Jeroen; Hussain, Dildar; … - In: Journal of marketing for higher education 34 (2024) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10014566925