//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Should I donate secondhand clo...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
25
Konsumentenverhalten
25
Customer satisfaction
21
Malaysia
20
Kundenzufriedenheit
18
Dienstleistungsqualität
14
Beziehungsmarketing
12
Relationship marketing
12
Emotion
8
Firm performance
8
Unternehmenserfolg
8
Arbeitszufriedenheit
6
Entrepreneurship
6
Entrepreneurship approach
6
Hotel industry
6
Hotellerie
6
Human Resource Management
6
Job satisfaction
6
Personalmanagement
6
Arbeitsleistung
5
Job performance
5
Online retailing
5
Social Web
5
Social web
5
Bank
4
Bibliometrics
4
Bibliometrie
4
Business start-up
4
COVID-19
4
Confidence
4
Coronavirus
4
Employee retention
4
Islamic finance
4
Islamisches Finanzsystem
4
Marketing management
4
Marketingmanagement
4
Mitarbeiterbindung
4
Online-Handel
4
Unternehmensgründung
4
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
14
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Collection of articles of several authors
1
Sammelwerk
1
research-article
1
Language
All
English
15
Author
All
Amin, Muslim
14
Cobanoglu, Cihan
3
Herjanto, Halimin
3
Ali, Faizan
2
Moghaddam, Minoo
2
Mohamed, Norshidah
2
Sajad Rezaei
2
Alam, Muhammad
1
Butt, Muhammad Mohsin
1
Fontaine, Rodrigue
1
Gaur, Sanjaya Singh
1
Huisman, Jeroen
1
Hussain, Dildar
1
Ismayatim, Wan Faizatul Aniza
1
Kassim, Emilia
1
Kingshott, Russel P. J.
1
Nasharuddin, Siti Zaroha
1
Nizam, Ahmad
1
Okumus, Fevzi
1
Padma Panchapakesan
1
Rezaei, Sajad
1
Ryu, Kisang
1
Sharma, Piyush
1
Yahya, Zatilaziya
1
Zaidi Bin Isa
1
Zaidi Isa
1
more ...
less ...
Published in...
All
Journal for global business advancement : JGBA
3
Journal of hospitality marketing & management
2
International journal of Islamic and Middle Eastern finance and management
1
Journal of hospitality and tourism insights
1
Journal of marketing for higher education
1
Journal of service theory and practice : JSTP
1
Nankai Business Review International
1
Nankai business review international
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The service industries journal
1
Tourism review
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Other ZBW resources
1
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
2
How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan
;
Amin, Muslim
;
Herjanto, Halimin
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
Saved in:
3
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
4
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
5
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
6
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
Saved in:
7
An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim
;
Zaidi Isa
- In:
International journal of Islamic and Middle Eastern …
1
(
2008
)
3
,
pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
Saved in:
8
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
9
Interdisciplinary research on service quality and internationalisation
Amin, Muslim
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011547780
Saved in:
10
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->