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The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site

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Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

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Analyzing determinants influencing an individual's intention to use social commerce website

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Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth

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A study on the individual's online shopping continuance intention on Amazon.in for consumer electronics

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Online shopping experience in India : an examination of consumers world

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The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...

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