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~subject:"Service quality"
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Service quality
China
30
Consumer behaviour
23
Konsumentenverhalten
23
Malaysia
20
Customer satisfaction
18
Theorie
17
Theory
17
Kundenzufriedenheit
15
Dienstleistungsqualität
14
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12
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11
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11
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9
Innovation management
9
Innovationsmanagement
9
Knowledge transfer
9
Unternehmenserfolg
9
Wissenstransfer
9
Bibliometrics
8
Bibliometrie
8
Emotion
8
Entrepreneurship
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8
Welt
8
Hotel industry
7
Hotellerie
7
Online retailing
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Social Web
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Social web
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7
Technological change
7
World
7
Business start-up
6
Human Resource Management
6
Online-Handel
6
Personalmanagement
6
Tourism
6
Unternehmensgründung
6
Arbeitszufriedenheit
5
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research-article
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English
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Amin, Muslim
14
Cobanoglu, Cihan
3
Ali, Faizan
2
Herjanto, Halimin
2
Moghaddam, Minoo
2
Mohamed, Norshidah
2
Sajad Rezaei
2
Alam, Muhammad
1
Butt, Muhammad Mohsin
1
Fan, Yurong
1
Fontaine, Rodrigue
1
Huang, Qixing
1
Huisman, Jeroen
1
Hussain, Dildar
1
Ismayatim, Wan Faizatul Aniza
1
Kassim, Emilia
1
Miao, Chunchun
1
Nasharuddin, Siti Zaroha
1
Nizam, Ahmad
1
Okumus, Fevzi
1
Padma Panchapakesan
1
Rezaei, Sajad
1
Ryu, Kisang
1
Wu, Long-Zeng
1
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1
Ye, Yijiao
1
Zaidi Bin Isa
1
Zaidi Isa
1
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Journal for global business advancement : JGBA
3
Journal of hospitality marketing & management
2
International journal of Islamic and Middle Eastern finance and management
1
International journal of contemporary hospitality management
1
Journal of hospitality and tourism insights
1
Journal of marketing for higher education
1
Nankai Business Review International
1
Nankai business review international
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The service industries journal
1
Tourism review
1
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ECONIS (ZBW)
14
Other ZBW resources
1
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1
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
2
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
3
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
4
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
Saved in:
5
An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim
;
Zaidi Isa
- In:
International journal of Islamic and Middle Eastern …
1
(
2008
)
3
,
pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
Saved in:
6
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
7
Interdisciplinary research on service quality and internationalisation
Amin, Muslim
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011547780
Saved in:
8
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
9
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
10
Antecedents and consequences of students' attitudes towards internationally accredited business schools : a signalling theory perspective
Butt, Muhammad Mohsin
;
Huisman, Jeroen
;
Hussain, Dildar
; …
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014566925
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