Cicognani, Simona; Figini, Paolo; Magnani, Marco - 2016
values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior … herd behavior is asymmetric: information on prior positive ratings has a stronger influence on consumers' rating attitude … than information on prior mediocre ratings. Furthermore, we are able to exclude any brag-or-moan effect: the behavior of …