Knowledge is an important resource in economy these days. It is typically distributed among different actors and embodied in various artefacts (cf. Saloman 1993; Hutchins 1995; Ackerman and Halverson 1998). So, on the level of national economies as well as on the level of an individual organizations, it...

Die Aneignung und Einbettung von Computersystemen in den Nutzungskontext stellt einen zentralen, nichtsdestotrotz von der bisherigen Forschung ungenügend adressierten Aspekt der Softwarenutzung dar. Es muss dabei klar sein, dass Aneignung ein kollektiver und kreativer Prozess gesehen werden...

Information and Communication Technology (ICT) has become an important factor in ourpersonal lives as well as in our social organizations—at work, at home, in our hospitals, in thepolitical institutions and in the public media. While in work settings the dynamics of sharedbusiness goals,...

The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

The position paper reports on our experiences with building an Eclipse based BSCW client called BSCWeasel. The client opens new opportunities for using the BSCW system, which was developed as a web-based groupware solution providing coordination support concepts like Shared Workspaces, Awareness...

Virtuelle Organisationen bilden durch die Ihnen eigene Heterogenität und Auto-nomie der beteiligten Partner ein besonders anspruchsvolles Feld für technische Unterstützungsmöglichkeiten des Wissensmanagements. Wir leiten in diesem Bei-trag das Konzept der "Knowledge Community" bzw....

Wie in diesem Band an anderer Stelle öfter gezeigt, hat Online-Mediation in vie-len Konfliktszenarien ein gewisses Unterstützungspotential. Für die informierte Ausgestaltung konkreter technischer Systeme zur Mediationsunterstützung ist es jedoch hilfreich, Mediationserfahrungen,...

In this contribution we discuss possible approaches to exploring new directions in support for knowledgemanagement with computers. We consider networked computers in their role as communication media, andlook at three perspectives on communication support for knowledge management: communication...

The „OlViO“ project1 deals with knowledge management and e-learning asintegral parts of organizational learning in virtual organizations. Some of theproblems encountered in classical organizations become even harder in virtualorganizations because their members are distributed and cooperate...