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~type_genre:"Adressbuch"
~type_genre:"Article in journal"
~subject:"Electronic Commerce"
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Electronic Commerce
Beziehungsmarketing
14,622
Relationship marketing
14,622
Consumer behaviour
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Journal of retailing and consumer services
94
Journal of business research : JBR
45
International journal of electronic customer relationship management : IJECRM
39
International journal of electronic marketing and retailing : IJEMR
34
Journal of retailing
32
International journal of business information systems : IJBIS
23
Electronic commerce research
22
European journal of operational research : EJOR
22
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of retail & distribution management
20
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
20
International journal of electronic commerce : IJEC
16
International journal of internet marketing and advertising : IJIMA
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of production economics
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International journal of production research
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Journal of internet commerce
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Journal of marketing
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The journal of business & industrial marketing
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Information systems research : ISR
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International journal of retail and distribution management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Manufacturing & service operations management : M & SOM
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The international review of retail, distribution and consumer research
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The service industries journal
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Asia Pacific journal of marketing and logistics
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Electronic commerce research and applications
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Information systems and e-business management : ISeB
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Journal of electronic commerce research : JECR
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Electronic markets : the international journal on networked business
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International journal of electronic business
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Technological forecasting & social change : an international journal
11
Transportation research / E : an international journal
11
Journal of open innovation : technology, market, and complexity
10
Omega : the international journal of management science
10
Electronic markets : EM ; the international journal of electronic commerce and business media
9
Journal of operations management
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ECONIS (ZBW)
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1
Channels in the mirror : an alignable model for assessing customer satisfaction in concurrent channel systems
Hammerschmidt, Maik
;
Falk, Tomas
;
Weijters, Bert
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 88-101
Persistent link: https://www.econbiz.de/10011433181
Saved in:
2
When do online consumers shop in an offline store : the moderating effects of product characteristics
Shen, Kathy Ning
;
Cai, Yuanfeng
;
Guo, Zhaoyang
- In:
Journal of marketing channels : ... distribution …
23
(
2016
)
3
,
pp. 129-145
Persistent link: https://www.econbiz.de/10011538938
Saved in:
3
B2C social media value gap-model : a study of the Dutch online retailing
Constantinides, Efthymios
;
Schepers, Lonieke
;
Vries, …
- In:
International journal of electronic marketing and …
6
(
2015
)
3
,
pp. 179-193
Persistent link: https://www.econbiz.de/10011523760
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4
Does relationship marketing matter in online retailing? : a meta-analytic approach
Verma, Varsha
;
Sharma, Dheeraj
;
Sheth, Jagdish N.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
Saved in:
5
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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6
Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Kumar, Anuj
;
Mehra, Amit
;
Kumar, Subodha
- In:
Information systems research : ISR
30
(
2019
)
1
,
pp. 319-338
Persistent link: https://www.econbiz.de/10012038230
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7
Customer preferences related to shopping online
Glińska, Ewa
;
Tomaszewska, Ewelina
- In:
Annales Universitatis Mariae Curie-Skłodowska / H
51
(
2017
)
2
,
pp. 87-95
Persistent link: https://www.econbiz.de/10011983743
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8
A dual model of product involvement for effective virtual reality : the roles of imagination, co-creation, telepresence, and interactivity
Cowan, Kirsten
;
Ketron, Seth
- In:
Journal of business research : JBR
100
(
2019
),
pp. 483-492
Persistent link: https://www.econbiz.de/10012023994
Saved in:
9
The dark side of good reputation and loyalty in online retailing : when trust leads to retaliation through price unfairness
Riquelme, Isabel P.
;
Román, Sergio
;
Cuestas, Pedro J.
; …
- In:
Journal of interactive marketing : a quarterly …
47
(
2019
),
pp. 35-52
Persistent link: https://www.econbiz.de/10012060911
Saved in:
10
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
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