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An analysis for service quality enhancement in electricity utility sector of India by SEM
Satapathy, Suchismita - In: Benchmarking : an international journal ; BIJ 21 (2014) 6, pp. 964-986
Persistent link: https://www.econbiz.de/10010417215
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Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A; Moongela, Hilma - In: Journal of contemporary management : JMC 7 (2017) 2, pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
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Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A; Moongela, Hilma - In: Journal of contemporary management : JMC 8 (2017) 4, pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
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Nomen est omen : formalizing customer labeling theory
Plangger, Kirk; Kietzmann, Jan H.; Pitt, Leyland F.; … - In: AMS review : official publication of the Academy of … 3 (2013) 4, pp. 193-204
Persistent link: https://www.econbiz.de/10010233420
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Role of trust and customer loyalty in reducing perceived security risk in internet banking
Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
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Are elderly consumer more ethnocentric? : attitudes towards Polish and "foreign" food products
Awdziej, Marcin; Wlodarek, Dariusz; Tkaczyk, Jolanta - In: Journal of economics & management 23 (2016) 1, pp. 91-107
Persistent link: https://www.econbiz.de/10011618767
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Assessing the impact of ethnocentrism in the food buying decisions of international university students
Tirelli, Christian; Martínez-Ruiz, María Pilar; … - In: Journal of food products marketing 22 (2016) 3, pp. 279-303
Persistent link: https://www.econbiz.de/10011561208
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The share of cross-border shopping in Poland's trade turnover of food products with the neighbouring countries on the EU's external border
Powęska, Halina - In: Acta scientiarum polonorum / Oeconomia : czasopismo … 13 (2014) 4, pp. 147-155
Persistent link: https://www.econbiz.de/10010497746
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Impact of product differentiation, marketing investments and brand equity on pricing strategies : a brand level investigation
St. Davčik, Nebojša; Sharma, Piyush - In: European journal of marketing : EJM 49 (2015) 5/6, pp. 760-781
Persistent link: https://www.econbiz.de/10011298085
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A comparison of brand loyalty between on the go and take-home consumption purchases
Trinh, Giang; Dawes, John - In: Journal of retailing and consumer services 53 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012171841