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~isPartOf:"International journal of business information systems : IJBIS"
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Beziehungsmarketing
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Smith, Alan D.
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International journal of business information systems : IJBIS
Journal of business research : JBR
807
Journal of retailing and consumer services
767
International journal of hospitality management
515
Industrial marketing management : the international journal for industrial and high-tech firms
430
SpringerLink / Bücher
311
The journal of services marketing
310
The service industries journal
296
Tourism management : research, policies, practice
241
Journal of travel and tourism marketing
223
International journal of contemporary hospitality management
215
Journal of hospitality marketing & management
211
Journal of the Academy of Marketing Science
208
The journal of business & industrial marketing
207
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Journal of strategic marketing
187
International journal of electronic customer relationship management : IJECRM
168
Journal of service research : JSR
163
Asia Pacific journal of marketing and logistics
158
Journal of marketing
157
Psychology & marketing
155
Services marketing quarterly
147
Journal of retailing
145
Journal of service management
137
European journal of marketing : EJM
133
Cogent business & management
131
Service business
130
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
127
NBER working paper series
124
Marketing intelligence & planning
119
The international journal of bank marketing : IJBM
118
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
116
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
115
Working paper / National Bureau of Economic Research, Inc.
115
The journal of product & brand management
114
Journal of marketing management : MM
113
Gabler Edition Wissenschaft
111
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
110
The journal of brand management : an international journal
109
Tourism management perspectives : TMP
106
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ECONIS (ZBW)
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1
Evaluation of user satisfaction with OLAP recommender systems : an application to RecoOLAP on a agricultural energetic consumption datawarehouse
Bimonte, Sandro
;
Negre, Elsa
- In:
International journal of business information systems : …
21
(
2016
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10011520257
Saved in:
2
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
3
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
4
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
5
A conceptual model for proactive-interactive customer complaint management systems
Atlikhan, Atefeh
;
Albadvi, Amir
;
Ghapanchi, Amir Hossein
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 490-503
Persistent link: https://www.econbiz.de/10010231390
Saved in:
6
Queuing system for different classes of customers
Alotaibi, Youseef
;
Liu, Fei
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 418-434
Persistent link: https://www.econbiz.de/10010231405
Saved in:
7
Customer relationship management's linking to export performance : the mediating role of relational capital, in Iran
Aminafshar, Zahra
;
Bayat, Ruhollah
;
Hooshangi, Mohsen
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
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8
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
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9
An empirical examination of customer experience co-creation model in banking self service technologies
Agrawal, Amit Kumar
;
Nagendra, Asha
;
Divekar, Rajiv
; …
- In:
International journal of business information systems : …
29
(
2018
)
2
,
pp. 268-280
Persistent link: https://www.econbiz.de/10011980273
Saved in:
10
Listening to the consumer's voice in website analytics
Bunker, Matthew P.
;
Rawwas, Mohammed Y. A.
; …
- In:
International journal of business information systems : …
23
(
2016
)
1
,
pp. 116-130
Persistent link: https://www.econbiz.de/10011637499
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