Narrow search
Showing 1 - 10 of 11
Cover Image
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.; Shock, James R.; Beaves, Robert - In: International journal of business information systems : … 30 (2019) 2, pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Cover Image
Customer relationship management's linking to export performance : the mediating role of relational capital, in Iran
Aminafshar, Zahra; Bayat, Ruhollah; Hooshangi, Mohsen - In: International journal of business information systems : … 38 (2021) 2, pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
Cover Image
Relative efficiency of social CRM software : a hybrid fuzzy AHP/DEA approach
Kumar, V. Ray; Suganthi, L. - In: International journal of business information systems : … 31 (2019) 1, pp. 27-44
Persistent link: https://www.econbiz.de/10012062929
Cover Image
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D. - In: International journal of business information systems : … 22 (2016) 2, pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Cover Image
The critical success factors for customer realtionship management implementation : a systematic literature review
Meyliana; Hidayanto, Achmad Nizar; Budiardjo, Eko K. - In: International journal of business information systems : … 23 (2016) 2, pp. 131-174
Persistent link: https://www.econbiz.de/10011636710
Cover Image
Enhancing revenue management systems performance with CRM systems data
Chawan, Vinaysingh - In: International journal of business information systems : … 27 (2018) 4, pp. 493-511
Persistent link: https://www.econbiz.de/10011856692
Cover Image
A data mining apporach for turning potential customers into real ones in basket pruchase analysis
Kazemi, Abolfazl; Babaei, Mohammad Esmaeil; Javad, … - In: International journal of business information systems : … 19 (2015) 2, pp. 139-158
Persistent link: https://www.econbiz.de/10011326851
Cover Image
Factors affecting the use of social networks as a customer relationship management tool
Nuseir, Mohammed T.; Al-Shawabkeh, Abdallah; Leibfried, … - In: International journal of business information systems : … 38 (2021) 2, pp. 179-199
Persistent link: https://www.econbiz.de/10012695172
Cover Image
A hybrid model for customer credit scoring in stock brokerages using data mining approach
Mahjoub, Rahmat Houshdar; Afsar, Amir - In: International journal of business information systems : … 31 (2019) 2, pp. 195-214
Persistent link: https://www.econbiz.de/10012117952
Cover Image
A survey on adoption factors of cloud-based enterprise systems and their differences in Iranian SMEs
Tarani, Darya; Abdolvand, Neda; Harandi, Saeedeh Rajaee - In: International journal of business information systems : … 36 (2021) 2, pp. 165-189
Persistent link: https://www.econbiz.de/10012506865