Exploring the "black box" of customer co-creation processes
Year of publication: |
2017
|
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Authors: | Trischler, Jakob ; Pervan, Simon J. ; Scott, Donald Robert |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 3, p. 265-280
|
Subject: | Service innovation | Team research | Service design | Customer co-creation | Kundenintegration | Customer integration | Arbeitsgruppe | Team | Dienstleistungsinnovation | Produktentwicklung | New product development | Beziehungsmarketing | Relationship marketing | Service-Dominant Logic | Service-dominant logic | Innovation | Innovationsmanagement | Innovation management |
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