Factors influencing the repurchase intention and customer satisfaction : a case of Jordanian telecom companies
Abbas Al-Refaie and Issam S. Jalham; Ming-Hsien Caleb Li
| Year of publication: |
2012
|
|---|---|
| Authors: | Al-Refaie, Abbas ; Jalham, Issam S. ; Li, Ming-hsien Caleb |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 10.2012, 3, p. 374-387
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Jordanien | Jordan | Beziehungsmarketing | Relationship marketing | Telekommunikationssektor | Telecommunications industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009630762