The impact of customer bullying on employees' job performance : the locus of control as a moderating effect
Year of publication: |
2021
|
---|---|
Authors: | Gao, He ; Feng, Zheng ; Zhao, Zhang |
Subject: | Customer bullying | job performance | job satisfaction | locus of control | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance | Mobbing | Workplace bullying | Arbeitsverhalten | Work behaviour | Persönlichkeitspsychologie | Personality psychology | Beziehungsmarketing | Relationship marketing |
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