Understanding post-adoption behaviors of e-service users in the context of online travel services
Hongxiu Li; Yong Liu
| Year of publication: |
2014
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|---|---|
| Authors: | Li, Hongxiu ; Liu, Yong |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 51.2014, 8, p. 1043-1052
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| Subject: | Post-adoption behaviors | Continuance intention | WOM | Recommendation | ECT | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Kundenservice | Customer service | Innovationsakzeptanz | Innovation adoption | Virales Marketing | Viral marketing | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010466467