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accessRights:"restricted"
~subject:"Retail trade"
~type_genre:"Article in journal"
~type_genre:"Case study"
~type_genre:"Conference paper"
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Search: subject_exact:"Kundentreue"
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Subject
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Retail trade
Customer retention
196
Kundenbindung
196
Beziehungsmarketing
162
Relationship marketing
162
Consumer behaviour
152
Konsumentenverhalten
152
Customer satisfaction
99
Kundenzufriedenheit
99
Customer loyalty
58
Dienstleistungsqualität
50
Service quality
50
Brand management
45
Markenführung
45
customer loyalty
34
Brand image
32
Markenimage
32
Social Web
29
Social web
29
Brand loyalty
25
Brand
24
Markenartikel
24
Markentreue
24
Confidence
21
Vertrauen
21
Internet marketing
18
Online-Marketing
18
Customer service
14
Einzelhandel
14
Kundenservice
14
Bank
12
Customer integration
11
Hotel industry
11
Hotellerie
11
Kundenintegration
11
Loyalty
11
Corporate Social Responsibility
10
Corporate social responsibility
10
Online retailing
10
Online-Handel
10
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Article
14
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Article in journal
Case study
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4
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English
14
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Molinillo, Sebastian
2
Afrifa-Yamoah, Ebenezer
1
Aguilar-Illescas, Rocío
1
Agárdi, Irma
1
Alt, Mónika-Anetta
1
Amos, Clinton
1
Anaya-Sánchez, Rafael
1
Audrain-Pontevia, Anne-Françoise
1
Bray, Jeffery
1
Brockhaus, Sebastian
1
Carvajal-Trujillo, Elena
1
Choi, Mideum
1
Donovan, Leigh Anne Novak
1
Fawcett, Amydee M.
1
Fawcett, Stanley E.
1
Frasquet Deltoro, Marta
1
Gonc̦alves, Helena Martins
1
Hwang, ShinYoung
1
Irwan Adi Ekaputra
1
Ishida, Chiharu
1
Japutra, Arnold
1
Kanakaratne, Maheshan de Silva
1
Kim, Junghwan
1
Knemeyer, A. Michael
1
Koul, Surabhi
1
Lu, Qiang
1
Miller, Rohan
1
Mishra, Hari Govind
1
Mollá Descals, Alejandro
1
Robson, Julie
1
Ruiz-Molina, Maria Eugenia
1
Silva, Graça Miranda
1
Sinha, P. K.
1
Songsom, Anuwat
1
Taylor, Steven A.
1
Trichun, Charlee
1
Utami, Ami Fitri
1
Vanhuele, Marc
1
Yeboah, Asiamah
1
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Journal of retailing and consumer services
3
International journal of retail & distribution management
2
International journal of retail and distribution management
1
Journal of African business
1
Journal of Indian business research
1
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of management research
1
Journal of marketing theory and practice
1
Psychology & marketing
1
Telecommunications policy : the international journal of digital economy, data sciences and new media
1
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ECONIS (ZBW)
14
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1
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
2
NFC m-payment as a driver for customer loyalty towards retailers amongst Generation Z
Alt, Mónika-Anetta
;
Agárdi, Irma
- In:
International journal of retail and distribution management
51
(
2023
)
3
,
pp. 347-365
Persistent link: https://www.econbiz.de/10013552716
Saved in:
3
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
4
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
5
The influence of national culture and industry structure on grocery retail customer loyalty
Kanakaratne, Maheshan de Silva
;
Bray, Jeffery
;
Robson, Julie
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238327
Saved in:
6
Circulation of loyalty : relationships between mobile instant messenger and offline character emoticon store
Kim, Junghwan
;
Choi, Mideum
;
Hwang, ShinYoung
- In:
Telecommunications policy : the international journal …
43
(
2019
)
10
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012250518
Saved in:
7
How social media communications combine with customer loyalty management to boost green retail sales
Lu, Qiang
;
Miller, Rohan
- In:
Journal of interactive marketing : a quarterly …
46
(
2019
),
pp. 87-100
Persistent link: https://www.econbiz.de/10012107044
Saved in:
8
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
9
Customer dependence and customer loyalty in traditional and modern format stores
Mishra, Hari Govind
;
Sinha, P. K.
;
Koul, Surabhi
- In:
Journal of Indian business research
9
(
2017
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10011761490
Saved in:
10
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
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