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isPartOf:"Journal of retailing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
74
Online-Handel
73
Consumer behaviour
46
Konsumentenverhalten
46
Einzelhandel
33
Retail trade
33
E-commerce
31
Electronic Commerce
31
Distribution channel
20
Vertriebsweg
20
Internet marketing
15
Online-Marketing
15
Beziehungsmarketing
13
Relationship marketing
13
Viral marketing
9
Virales Marketing
9
Customer satisfaction
8
Retailing
8
Personalisierung
7
Personalization
7
Food retailing
6
Lebensmitteleinzelhandel
6
Innovation adoption
5
Innovationsakzeptanz
5
Multichannel retailing
5
Brand image
4
Data Mining
4
Data mining
4
Experiment
4
Internet
4
Markenimage
4
Meta-Analyse
4
Meta-analysis
4
Multichannel strategy
4
Multikanalvertrieb
4
Product returns
4
Selling
4
Verkauf
4
Bewertung
3
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8
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English
8
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Aiolfi, Simone
1
Algesheimer, René
1
Bellini, Silvia
1
Bijmolt, H. A.
1
Bijmolt, Tammo H. A.
1
Biswas, Abhijit
1
Blut, Markus
1
Carlson, Jamie
1
Dholakia, Utpal
1
Gensler, Sonja
1
Grewal, Dhruv
1
Gudergan, Siegfried
1
Hult, G. Tomas M.
1
Jha, Subhash
1
Luceri, Beatrice
1
Minnema, Alec
1
Minor, Michael
1
Morgeson, Forrest V.
1
Rahman, Syed Mahmudur
1
Ravula, Prashanth
1
Sharma, Pratyush Nidhi
1
Wang, Yong Jian
1
Wei, Jie
1
Wetzels, Martin
1
Wiesel, Thorsten
1
Yang, Zhao
1
Zhang, Yufei
1
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Published in...
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Journal of retailing
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of hospitality management
13
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of strategic marketing
8
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
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1
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
2
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
3
Relative persuasiveness of repurchase intentions versus recommendations in online reviews
Ravula, Prashanth
;
Jha, Subhash
;
Biswas, Abhijit
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 724-740
Persistent link: https://www.econbiz.de/10013535724
Saved in:
4
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
5
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
Saved in:
6
To jeep or not to keep : effects of online customer reviews on product returns
Minnema, Alec
;
Bijmolt, H. A.
;
Gensler, Sonja
;
Wiesel, …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 253-267
Persistent link: https://www.econbiz.de/10011566694
Saved in:
7
E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Saved in:
8
Aesthetics and the online shopping environment : understanding consumer responses
Wang, Yong Jian
;
Minor, Michael
;
Wei, Jie
- In:
Journal of retailing
87
(
2011
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10009011978
Saved in:
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