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subject:"Lieferantenmanagement"
~isPartOf:"Journal of personal selling & sales management"
~subject:"Confidence"
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Search: subject_exact:"Kundenmanagement"
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Lieferantenmanagement
Confidence
Beziehungsmarketing
22
Relationship marketing
22
Salespeople
17
Verkaufspersonal
17
Selling
11
Supplier relationship management
11
Verkauf
11
Consumer behaviour
6
Konsumentenverhalten
6
B-to-B-Marketing
4
Business-to-business marketing
4
Vertrauen
3
Arbeitsverhalten
2
Brand
2
Brand image
2
Brand management
2
Customer satisfaction
2
Digitalisierung
2
Digitization
2
Einzelhandel
2
Employee retention
2
Internet marketing
2
Kundenzufriedenheit
2
Markenartikel
2
Markenführung
2
Markenimage
2
Mitarbeiterbindung
2
Online-Marketing
2
Retail trade
2
Social Web
2
Social web
2
Work behaviour
2
buyer-seller relationships
2
digitalization
2
personal selling
2
rapport
2
sales management
2
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English
12
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Pullins, Ellen
3
Mangus, Stephanie M.
2
Alamäki, Ari
1
Beeler, Lisa
1
Bongers, Franziska M.
1
Crosno, Jody
1
Cui, Annie Peng
1
Dahlstrom, Robert
1
Deeter-Schmelz, Dawn R.
1
Friend, Scott B.
1
Good, Megan C.
1
Good, Valerie
1
Hochstein, Bryan
1
Kaski, Timo
1
Lauer, Timothy P.
1
Leach, Mark P.
1
Liu, Annie H.
1
Nelson, Christopher A.
1
Paesbrugghe, Bert
1
Rangarajan, Deva
1
Rapp, Adam
1
Rudd, John M.
1
Ruvio, Ayalla
1
Schmitz, Christian
1
Schumann, Jan Hendrik
1
Schwepker, Charles H. <Jr.>
1
Sharma, Arun
1
Tremblay, Michel
1
Walsh, Michael F.
1
Wang, Sijun
1
Zablah, Alex R.
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Journal of personal selling & sales management
Industrial marketing management : the international journal for industrial and high-tech firms
213
The journal of business & industrial marketing
115
Journal of business research : JBR
105
Journal of retailing and consumer services
69
Journal of business-to-business marketing
41
Journal of strategic marketing
34
The journal of services marketing
32
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
31
The service industries journal
27
Journal of the Academy of Marketing Science
26
SpringerLink / Bücher
26
International journal of hospitality management
24
Asia Pacific journal of marketing and logistics
21
Journal of marketing
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
21
Gabler Edition Wissenschaft
20
Service business
18
Services marketing quarterly
18
The international journal of bank marketing : IJBM
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
International journal of electronic marketing and retailing : IJEMR
16
Cogent business & management
15
International journal of production economics
15
Journal of service research : JSR
15
Springer eBook Collection / Business and Economics
15
European journal of marketing : EJM
14
Marketing intelligence & planning
14
International journal of electronic customer relationship management : IJECRM
13
Journal of hospitality marketing & management
13
International journal of retail & distribution management
12
Journal of travel and tourism marketing
12
International journal of procurement management
11
Journal of business ethics : JOBE
11
Journal of financial services marketing : JFSM
11
International journal of contemporary hospitality management
10
The journal of product & brand management
10
International journal of internet marketing and advertising : IJIMA
9
Journal of customer behaviour
9
Journal of global marketing
9
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ECONIS (ZBW)
12
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1
Trust repair after a sales manager error
Nelson, Christopher A.
;
Walsh, Michael F.
;
Cui, Annie Peng
- In:
Journal of personal selling & sales management
44
(
2024
)
1
,
pp. 74-83
Persistent link: https://www.econbiz.de/10014515165
Saved in:
2
Salesperson rapport : a literature review and research agenda for an evolving digital sales process
Good, Valerie
;
Mangus, Stephanie M.
;
Pullins, Ellen
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 245-269
Persistent link: https://www.econbiz.de/10014447830
Saved in:
3
Relationship conflict in stores : a longitudinal study of intra-store conflict on salespeople’s helping, customer-oriented behavior, and customer purchase behavior
Tremblay, Michel
- In:
Journal of personal selling & sales management
43
(
2023
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10014293086
Saved in:
4
Advocates and adversaries : examining the role of supplier advocacy on customer reacquisition
Leach, Mark P.
;
Liu, Annie H.
;
Pullins, Ellen
;
Wang, Sijun
- In:
Journal of personal selling & sales management
41
(
2021
)
4
,
pp. 316-329
Persistent link: https://www.econbiz.de/10012695211
Saved in:
5
Influence of salesperson political skill : improving relationship building and reducing customer-directed deviance
Schwepker, Charles H. <Jr.>
;
Good, Megan C.
- In:
Journal of personal selling & sales management
41
(
2021
)
3
,
pp. 200-217
Persistent link: https://www.econbiz.de/10012623646
Saved in:
6
Blinded by the brand : inauthentic salesperson brand attachment and its influence on customer purchase intentions
Beeler, Lisa
;
Zablah, Alex R.
;
Rapp, Adam
- In:
Journal of personal selling & sales management
41
(
2021
)
3
,
pp. 268-284
Persistent link: https://www.econbiz.de/10012623653
Saved in:
7
How the introduction of digital sales channels affects salespeople in business-to-business contexts : a qualitative inquiry
Bongers, Franziska M.
;
Schumann, Jan Hendrik
;
Schmitz, …
- In:
Journal of personal selling & sales management
41
(
2021
)
2
,
pp. 150-166
Persistent link: https://www.econbiz.de/10012584524
Saved in:
8
Evaluation of salespeople by the purchasing function : implications for the evolving role of salespeople
Paesbrugghe, Bert
;
Rangarajan, Deva
;
Hochstein, Bryan
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
4
,
pp. 289-305
Persistent link: https://www.econbiz.de/10012395131
Saved in:
9
Assessments of equivocal salesperson behavior and their influences on the quality of buyer-seller relationships
Crosno, Jody
;
Dahlstrom, Robert
;
Friend, Scott B.
- In:
Journal of personal selling & sales management
40
(
2020
)
3
,
pp. 161-179
Persistent link: https://www.econbiz.de/10012313070
Saved in:
10
Fostering collaborative mind-sets among customers : a transformative learning approach
Kaski, Timo
;
Alamäki, Ari
;
Pullins, Ellen
- In:
Journal of personal selling & sales management
39
(
2019
)
1
,
pp. 42-59
Persistent link: https://www.econbiz.de/10012200854
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