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subject:"Relationship marketing"
~isPartOf:"International journal of bank marketing"
~source:"econis"
~subject:"Bankgeschäft"
~subject:"Dienstleistungsqualität"
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Relationship marketing
Bankgeschäft
Dienstleistungsqualität
Electronic Banking
28
Electronic banking
28
Consumer behaviour
16
Konsumentenverhalten
16
Financial services
10
Finanzdienstleistung
10
Mobile communications
10
Mobilkommunikation
10
Service quality
9
Bank
8
Beziehungsmarketing
8
Customer satisfaction
8
Innovation adoption
8
Innovationsakzeptanz
8
Kundenzufriedenheit
8
Mobile banking
8
Satisfaction
7
Banking services
6
Financial technology
6
Finanztechnologie
6
Mobile Business
6
Mobile business
6
Confidence
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Innovation diffusion
4
Innovationsdiffusion
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Vertrauen
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Artificial intelligence
3
Digitalisierung
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Digitization
3
FinTech
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Financial literacy
3
Künstliche Intelligenz
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Trust
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Banking sector
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Consumer behavior
2
Culture
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Anup K C
1
Banerjee, Shubhomoy
1
Freitas, Neudson Peres de
1
Gala, Prachi
1
Hannan, Abdul
1
Hassaan, Muhammad
1
Hijazi, Rawa
1
Horky, Alisha Blakeney
1
Hussain, Atif
1
Iman, Nofie
1
Iswanto, Bambang
1
Junarsin, Eddy
1
Juniwati, Endang Hatma
1
Kamboj, Shampy
1
Karnawati, Hennidah
1
Kristianingsih, Kristianingsih
1
Levy, Shalom
1
Li, Gang
1
Lobel Trong Thuy Tran
1
Mainardes, Emerson Wagner
1
Marinković, Veljko
1
Muflih, Muhammad
1
Nedeljković, Ivana
1
Nugroho, Sahid Susilo
1
Omoge, Akinyemi Paul
1
Pelawi, Rizky Yusviento
1
Pokhrel, Laxman
1
Purbayati, Radia
1
Rejman Petrović, Dragana
1
Sarmah, Bijoylaxmi
1
Shafique, Muhammad
1
Sharma, Manika
1
Sreejesh, S.
1
Yaseen, Asif
1
Zen, Muhamad
1
Çallı, Levent
1
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International journal of bank marketing
The international journal of bank marketing : IJBM
19
Journal of digital banking
15
International journal of electronic finance : IJEF
11
Journal of financial services marketing : JFSM
11
International journal of business information systems : IJBIS
10
International journal of services and operations management
8
Journal of payments strategy & systems
8
Journal of financial services marketing
7
Journal of retailing and consumer services
7
International journal of quality & reliability management
6
Journal for global business advancement : JGBA
6
Journal of Asian finance, economics and business : JAFEB
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of electronic customer relationship management : IJECRM
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
Aspekte der Digitalisierung in Banken
4
Cogent business & management
4
Economies : open access journal
4
Electronic commerce research
4
Global business review
4
Global journal of business management : GJBM
4
International journal of business and globalisation : IJBG
4
International journal of business excellence : IJBEX
4
International journal of business policy and economics
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of economics and finance
4
International journal of emerging markets
4
International journal of quality and service sciences
4
Journal of Islamic marketing
4
Journal of business research : JBR
4
Journal of open innovation : technology, market, and complexity
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Mudra : journal of finance and accounting
4
Online banking security measures and data protection
4
Praj̄nȧn : journal of social and management sciences
4
The journal of services marketing
4
Banken im Wandel : Direktbanken und Direct Banking
3
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ECONIS (ZBW)
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1
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
2
Mobile banking service quality and continuance intention : mediating role of satisfaction : a two-stage structural equation modeling-artificial neural network approach
Pokhrel, Laxman
;
Anup K C
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 389-413
Persistent link: https://www.econbiz.de/10014525350
Saved in:
3
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
4
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
5
Toward an understanding of Pakistani customers' adoption of smart banking services : an extended application of UTAUT2 model with big brother effect and information privacy concern
Hassaan, Muhammad
;
Li, Gang
;
Yaseen, Asif
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1715-1742
Persistent link: https://www.econbiz.de/10014470727
Saved in:
6
Exploring mobile banking adoption and service quality features through user-generated content : the application of a topic modeling approach to Google Play Store reviews
Çallı, Levent
- In:
International journal of bank marketing
41
(
2023
)
2
,
pp. 428-454
Persistent link: https://www.econbiz.de/10014267030
Saved in:
7
Exploring mobile banking service quality dimensions in Pakistan : a text mining approach
Hussain, Atif
;
Hannan, Abdul
;
Shafique, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 601-618
Persistent link: https://www.econbiz.de/10014267108
Saved in:
8
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
9
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
10
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
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