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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~subject:"Kundenzufriedenheit"
~subject:"Value co-creation"
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Kundenzufriedenheit
Value co-creation
Customer value
50
Kundenwert
50
Beziehungsmarketing
24
Relationship marketing
24
Betriebliche Wertschöpfung
21
Value creation
21
Dienstleistungsqualität
16
Service quality
16
Consumer behaviour
14
Konsumentenverhalten
14
Customer integration
11
Customer satisfaction
11
Kundenintegration
11
Service-Dominant Logic
7
Service-dominant logic
7
Taiwan
6
Marketing management
5
Marketingmanagement
5
perceived value
5
value co-creation
5
Brand management
4
Dienstleistungssektor
4
Markenführung
4
Marketing theory
4
Marketingtheorie
4
Online retailing
4
Online-Handel
4
Service industry
4
Structural equation model
4
Strukturgleichungsmodell
4
service-dominant logic
4
Customer participation
3
Customer service
3
Dienstleistungsmarketing
3
Gastronomie
3
Kundenservice
3
Lieferantenmanagement
3
Restaurant industry
3
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Article
14
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English
14
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Le Nguyen Hau
2
Pham Ngoc Thuy
2
Amirtha, Raman
1
Ashok, Mona
1
Bouchet, Patrick
1
Canter, Deborah D.
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Ja-Shen
1
Edvardsson, Bo
1
Evangelista, Felicitas
1
Frías Jamilena, Dolores María
1
Gounaris, Spiros
1
Hallikas, Jukka
1
Horbel, Chris
1
Huang, Tseng-Lung
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Wansoo
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lebrun, Anne-Marie
1
Lorgnier, Nicolas
1
Mikkonen, Karri
1
Ok, Chihyung
1
Pathak, Buddhi
1
Polo Peña, Ana Isabel
1
Popp, Bastian
1
Pynnönen, Mikko
1
Ritala, Paavo
1
Rodríguez Molina, Miguel Ángel
1
Sivakumar, V. J.
1
Su, Che-Jen
1
Tan, Yin Leng
1
Tronvoll, Bård
1
Vassilikopoulou, Aikaterini
1
Wang, Jun-Ren
1
Woratschek, Herbert
1
Xu, Yingzi
1
Yang, Jin-Hsing
1
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European journal of marketing : EJM
Service business
The service industries journal
Journal of retailing and consumer services
23
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of hospitality management
18
Journal of business research : JBR
17
The journal of services marketing
9
International journal of contemporary hospitality management
8
Journal of service management
8
Tourism management : research, policies, practice
7
The journal of business & industrial marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service research : JSR
5
The TQM journal : the international review of organizational improvement
5
Journal of the Academy of Marketing Science
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Management decision : MD
4
Cogent business & management
3
European management journal
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of services and operations management
3
Journal of air transport management
3
Journal of service theory and practice : JSTP
3
Technological forecasting & social change : an international journal
3
AMS review : official publication of the Academy of Marketing Science
2
Australasian marketing journal
2
Business horizons
2
Business process management journal
2
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
2
Electronic commerce research
2
European journal of marketing
2
Expert journal of marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of electronic commerce : IJEC
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of business-to-business marketing
2
Journal of consumer behaviour : an international research review
2
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ECONIS (ZBW)
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
3
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
4
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
7
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
8
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
9
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
10
Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen
;
Lebrun, Anne-Marie
;
Bouchet, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 823-846
Persistent link: https://www.econbiz.de/10011722438
Saved in:
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